About Akinika Debt Recovery

Akinika Debt Recovery, formerly Iqor Recovery Services, are a Preston based debt collection company. As with any debt collector their entire reason for being is to extract money from you which they believe you owe them. If you’re getting phone calls or letters from Akinika Debt Recovery then it’s going to be best if you deal with the situation. At Net Consumers we give you a place to read reviews about Akinika and to write your own reviews or complaints if you have something either positive or negative to say.

Once you know more about these unknown people who keep trying to talk with you, then you can get a plan together. There are many legitimate ways to deal with debts, reduce your payments, stop interest being charged, and even to write off large portions of the debt that’s owed. Debt collectors aren’t going to tell you about all of your options to pay them less money. You need to educate yourself as to the options that you have.

Before you look at all that you need to be sure that you actually owe this money. In the UK the ‘statute of limitations act’ effectively says that if you haven’t made any payment towards a debt in 6 years, then it’s quite possible that you don’t owe it anymore in many cases. Debt collectors aren’t likely to tell you that you legally don’t have to pay, so firstly you must be sure that you actually owe the money claimed.

If you take a look at this site we provide you all the information you need such as guides on debt management and an individual voluntary arrangement, plus the ability to read and write reviews about the different debt collectors. What is clear from the current reviews is that a lot of people have had bad experiences dealing with Akinika debt recovery. I would definitely suggest that you read the two guides on this site before speaking with them, as you should definitely know all of your options and not be bullied into making any agreements.

There are already lots of reviews for Akinika below. We need more reviews for them. The more people that post their experiences, good or bad, the more it helps others. So please, do take just a few minutes to post about your experiences.

Akinika Debt Recovery Info

Unknown
 01772 557 635
Akinika Debt Recovery (Iqor), 33– 34 Winckley Square, Preston, Lancashire, PR1 3EL
Akinika are a debt collection company.

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I am sick to death of receiving calls, letters and text messages from Akinika. Through no fault of my own I owed HMRC approx £200. HMRC put me in tou

Sep 17, 2014 by Kazzie

I am sick to death of receiving calls, letters and text messages from Akinika. Through no fault of my own I owed HMRC approx £200. HMRC put me in touch with Equita and a direct debit of £20/month was set up. Akinika keep insisting I should stop paying Equita and start paying them instead. I checked with HMRC and they were receiving my payments and happy for the arrangement to continue. HMRC has no record of having asked Akinika to recover full payment of the debt. The full amount has now been repaid but I have today received yet another letter from Akinika. Surely this is harassment of some sort?!


Hello Akinika. Just wondering if you could offer an explanation for the most common complaint here against your company.Why is it that after peop

Sep 16, 2014 by Tony

Hello Akinika. Just wondering if you could offer an explanation for the most common complaint here against your company.

Why is it that after people tell you that you have a wrong number and that they are not the party you are trying to contact, you take no notice and continue to harass them?

Employee gave us an explanation which was to the effect that your operatives are incompetent, but I am not sure he was telling the truth.


They called to take payment that was fine, then I have just discovered that they have stored my bank details and are helping themselves to my bank acc

Sep 15, 2014 by Karen mcgill

They called to take payment that was fine, then I have just discovered that they have stored my bank details and are helping themselves to my bank account and taking money every week which I didn\'t authorise, when I called they had the phone on open and I could hear all the staff talking and it wasn\'t nice about customers and what they say to get money from them. Absolutely shocked


To any customers if you have any complaints please contact Angela Sawyer on complaints@akinika.co.uk with your Akinika reference as the subject line,

Sep 15, 2014 by akinika

To any customers if you have any complaints please contact Angela Sawyer on complaints@akinika.co.uk with your Akinika reference as the subject line, if you dispute a balance you must contact the clients by writing. If you are struggling and help with debt contact step change 0800 138 111. If you don't believe the legitimacy of our company please by all means check up with trading standards. We are formerly known as Iqor as we were owned by Iqor but changed our name to Akinika when we were bought by Capita. please visit the website at akinika.co.uk . We are working our hardest to find out who "employee" is. Sorry for their disrespect.


Yes I agree with you Frontline. I put up a lot of posts. But, people come on here looking for advice, and I am the only one, it seems, who volunteer

Sep 14, 2014 by Tony

Yes I agree with you Frontline. I put up a lot of posts. But, people come on here looking for advice, and I am the only one, it seems, who volunteers it! Having formerly been an adviser on MSE, until I found it was taking too much of my time, it\'s my natural reaction to try to help, I\'m afraid.

Somewhat misinformed? My knowledge derives from six years of solid dealings with these people. First hand. And my methods of dealing with them are not \"burying head in sand\" but a positive policy of totally ignoring their approaches. Although it is received wisdom that to ignore a problem will USUALLY make it worse, dealing with debt collectors is very much an exception to that rule. I have seen off pretty much every debt collector in the country with that policy, some of them several times.

Debt collectors absolutely rely on establishing a dialogue with you. That is why every communication exhorts you to contact them. If you don\'t give them what they want, they are stymied. Their only recourse would be to issue a court claim; but they will not do that blind because it costs money which they would very likely lose if they get it wrong.

Like most people here, I did not want or intend to get into debt. When my business was killed by the recession I was left with 19 individual debts (banks, cards, loans) totaling £120,000- all unsecured!

When the debt collectors got on the job, at first I was getting ten letters a week. Because the matter left me very depressed I did nothing about it. Just ignored them. It wasn\'t initially a policy.

But when I started looking at it, though, a pattern emerged. Each agency would send up to six letters, after which they would not contact me again, except perhaps for a different debt which they had bought.

So ignoring them- which at first was simply indifference- became a policy. I have completely lost count of the number of times this has worked, but the upshot is that I have now gone past the six year mark and the debts are dead.

I am not saying this because I feel proud of myself for having seen off the debt collectors. But then, they are simply parasites who buy debts at a fraction of value as a speculation, and paying them would not have benefited the original creditors. No, I chose between a lifetime of hardship and simply toughing it out for six years. Certainly the decision to bail out the banks, who had huge debts because of their stupidity and greed, erased any twinge of conscience I might have had.

My personal experiences teach me how the agencies think and work. They buy up debts as a job lot, and then mailshot everyone on the list. They know that some of the debts won\'t pay- deceased, moved away, emigrated, bankrupt.... so having people not reply is normal, and after a few letters they cut their losses and give up. I simply became one of those who did not reply.

Yes of course people can turn to the various agencies for help. Though that is what the debt collectors want, since it means they\'ve got a bite and got the dialogue going.

I am merely offering alternative advice. Which as I say is based upon personal experience, with dozens of debt collectors, over a period of six years. If people feel a moral obligation to pay (even if it IS to a third party parasite!) I won\'t tell them not to.

I merely point out that there is a viable alternative to boosting the profits of these companies, and that it works.

The Statute of Limitations, as you rightly say, does not mean that a debt ceases to exist- though I believe it does in Scotland- but that no court proceedings can be taken in respect of it if no payment or written acknowledgement has been made for six years. It is twelve years for a very few classes of debt, mostly mortgage debt; but that will not, I believe, affect anyone here. It is also wiped from your credit file after six years, so the debt is, to all intents and purposes, dead.

Now, how about you, Frontline? What is your interest? You are clearly not a debtor. And you are encouraging people to take the sort of action debt collectors like. But suggesting that my advice- which the companies hate- is defective. You have even awarded the company five stars....... What conclusion may we draw from that?


I can see that this review page is turning into something of an echo-chamber for Tony to have his somewhat misinformed say. Some of what he says is ba

Sep 10, 2014 by Frontline

I can see that this review page is turning into something of an echo-chamber for Tony to have his somewhat misinformed say. Some of what he says is based in truth - some debts are considered unenforceable (NOT wiped clear) after 6 (or twelve) years. However, burying your head in the sand isn\'t the correct way to deal with your debts, or indeed any of your problems.

If you\'re in debt and you need assistance or guidance, or even if you\'re in financial difficulty, get in touch with a company like Stepchange, PayPlan or even the Citizen\'s Advice Bureau. They will be able to at least point you in the correct direction as to what to do regarding your arrears and how to handle companies whom have contacted you regarding them.

Good luck, all the best.


And just to clarify Akinika will have no authority at all to take out any Court proceedings, so any statement suggesting they would is an out and out

Sep 04, 2014 by Tony

And just to clarify Akinika will have no authority at all to take out any Court proceedings, so any statement suggesting they would is an out and out lie. All they can do if you don't pay them is to return the debt to HMRC. That will be your opportunity to open a dialogue. If you are on benefits then they usually take about £5 a week. Court action is very, very rarely used as it is expensive and counterproductive if people cannot pay. Don't believe what debt collectors tell you.


Shells, don't expect to get the truth from Akinika. Their only interest is earning their cut. There are rules regarding repayment of overpaid tax cr

Sep 04, 2014 by Tony

Shells, don't expect to get the truth from Akinika. Their only interest is earning their cut. There are rules regarding repayment of overpaid tax credits, and you do not have to repay at a rate you can't afford. I would guess you have ignored correspondence from HMRC. You need to open a correspondence with them firstly to determine whether you have actually been overpaid at all (they are one of the most useless of the Government agencies) but if you have, to assess what you can repay. Don't waste your time talking to Akinika as they cannot answer either question. If you don't pay them then the matter will be returned to HMRC and you can then sort it out.


I\'d telephone HMRC and ask them for further details, if they say contact this company then do so. HMRC are getting tougher and tougher on outstanding

Sep 04, 2014 by re: Shellsbells

I\'d telephone HMRC and ask them for further details, if they say contact this company then do so. HMRC are getting tougher and tougher on outstanding balances, so the sooner you deal with it the better the outcome will be.


These people have sent me a letter stating they are acting on behalf of HMRC and say I have had an over payment of tax credits and that I have to pay

Sep 03, 2014 by Shellsbells

These people have sent me a letter stating they are acting on behalf of HMRC and say I have had an over payment of tax credits and that I have to pay them £768.31 within 7 days or they will take further action which will result in court or litigation .I have had no letter from HMRC and even though I have written to them have had no reply .Akinika say I have no alternative I have to pay in full in 7 days ,What should I do as I really don\'t know and I am really worried .


Well, thanks for coming back on it, Silly. The argument here if you read down the many posts, is that debt collectors should not continue to call a n

Sep 03, 2014 by Tony

Well, thanks for coming back on it, Silly. The argument here if you read down the many posts, is that debt collectors should not continue to call a number after they have been told it isn\'t correct; but continue to do so. Obviously one can get a new number, but that isn\'t always convenient as the number may have been spread amongst a lot of people or printed on lists. Why should innocent people be put to this trouble to avoid unwarranted harassment from these pirates?

As a matter of interest, when did you incur your debts? If it was more than about seven years ago as your post suggests, then the debts were annulled, would have been removed from your credit file, and were unenforceable.

And do you also realise that the payments you have been making have not gone to the companies who originally lent you the money, but only to this company which simply puts them in their own pocket? So you are not paying off \"your debts\" you have been paying this parasitic third party.


@tony.... As i said, the person who had the number before him has run up debts (most probably a mobile one at that) and he are getting the hassle now

Sep 03, 2014 by silly person

@tony....
As i said, the person who had the number before him has run up debts (most probably a mobile one at that) and he are getting the hassle now. He will more than likely get more calls and texts from other debt companies. He should contact his provider and advise them on the hassle he is getting and they will give him a new number... And this is coming from someone who works in the mobile phone business and not a debt collection agency.

And YES, i was the \"silly person\" running up debts that i have just about paid back.


And "get your number changed"? What a dam cheek. How about this scam company take his number off their database and leave him alone???

Sep 02, 2014 by Tony

And "get your number changed"? What a dam cheek. How about this scam company take his number off their database and leave him alone???


...but from the general tone of your post, we have to wonder if you are really our old friend......... EMPLOYEE!

Sep 02, 2014 by Tony

...but from the general tone of your post, we have to wonder if you are really our old friend......... EMPLOYEE!


Don't know what you mean by "a good few years", silly, but by most peoples' perception that would be more than six.... so was the debt already wiped c

Sep 02, 2014 by Tony

Don't know what you mean by "a good few years", silly, but by most peoples' perception that would be more than six.... so was the debt already wiped clean by last year, and unenforceable? What it most certainly would have been, was sold on to this company by that time. So you are NOT paying anything to the companies you originally borrowed from, you are just paying this parasite.

So, who's the silly person, then? You?

Good news, if more than six years passed before you commenced payment the debt is still unenforceable even though you have made some payments. If that's the case, keep your hard-earned cash in your pocket from here on.


I stupidly got into debt a good few years ago and ignored it. This company got in contact with me about a year ago with someone coming to my door. The

Sep 02, 2014 by silly person

I stupidly got into debt a good few years ago and ignored it. This company got in contact with me about a year ago with someone coming to my door. There was no hassle just a nice lady who gave me the name of the two companies i owed debt to. I contacted them and they said i should arrange payments with them. This was done there and then and one of the debts has been paid off and the other is a few months away. No problems whatsoever with this company. THEY ARE NOT SCAMMERS.....

And the guy who only just had a new phone number. Your number will have been reconditioned and been used by someone who has bumped creditors. Get your number changed.


I've been receiving letter from akinika, I don't know what for

Aug 30, 2014 by S33t@

I've been receiving letter from akinika, I don't know what for


John- please don't take them seriously. If you haven't responded, then don't. I don't know what they claim you owe, but I would not think it is much

Aug 29, 2014 by Tony

John- please don't take them seriously. If you haven't responded, then don't. I don't know what they claim you owe, but I would not think it is much. All you are getting is just their standard letter chain which they send to everyone. If I had a pound for every such letter I received I would be able to cruise the world in a luxury yacht... did anyone actually take anything to court? Er, no. They are just giving you the usual bull. Bin their letters, ignore them, and watch them disappear. I've been there, done it. Umpteen times.


How many times do I have to say it, LOL! Ignore the idiots, don't waste your breath speaking to them. Even if it had been your debt, which it obviou

Aug 29, 2014 by Tony

How many times do I have to say it, LOL! Ignore the idiots, don't waste your breath speaking to them. Even if it had been your debt, which it obviously isn't, it has long since gone statute-barred! Read the third paragraph above.... What are they going to do if you ignore them?

Nothing, zilch, nada..... other than go away.


I recently have had letters of Aknika hounding me for money I owe to Ebay. They say unless I pay they will use legal action with the solicitors they h

Aug 29, 2014 by John

I recently have had letters of Aknika hounding me for money I owe to Ebay. They say unless I pay they will use legal action with the solicitors they have? Someone help what should I do?


Im being chased for a mobile debt on t-mobile from around 10 years ago which I would pay if I had ever had t-mobile but I havent, ive been with my sam

Aug 29, 2014 by jacqui

Im being chased for a mobile debt on t-mobile from around 10 years ago which I would pay if I had ever had t-mobile but I havent, ive been with my same provider for the last 12 years. Will they listen? No


Had phone call.called them back because I wouldn\'t give them my birth date they wouldn\'t give me any info.they said they would write to me.

Aug 27, 2014 by carol

Had phone call.called them back because I wouldn\'t give them my birth date they wouldn\'t give me any info.they said they would write to me.


Employee! Welcome back! And twice as mean!

Aug 26, 2014 by Tony

Employee! Welcome back! And twice as mean!


If you want them to stop calling you up then just answer their calls and pay your bills you stupid plebs. How stupid are you exactly? "Oh lets jus

Aug 26, 2014 by GEOFFRY

If you want them to stop calling you up then just answer their calls and pay your bills you stupid plebs.

How stupid are you exactly? "Oh lets just keep ignoring it" brilliant.

Sat there in your council houses which the staff there work six days a week in order to provide you with.


All debt is fraud ! I have been a manager in the Financial sector for the last 10 years. All credit is issued is using money that has never really ex

Aug 19, 2014 by The AbsoluteTruth

All debt is fraud ! I have been a manager in the Financial sector for the last 10 years. All credit is issued is using money that has never really existed, because the credit you were issued with was also borrowed by the companies from other fraudsters to begin with and was never theirs to lend you. The fake debt that is then created is sold on to other companies at a gradually reducing cost. This company is no different to any other ! Because you as an individual have not signed any contract with them you have no obligation to engage with them at all ! My advice to anyone with any debt is to refuse to pay it and refuse to deal with anyone other than the original lender. Most importantly of all never fear any of their threats! as they are completely powerless in reality. Remember they want you in fear so that they can manipulate the situation I hope this will help people to understand the true nature of all debt. It exists only to make us all slaves and to empower the elite few ! Knowledge will set you free this is - The Absolute Truth


Oh and welcome back, Employee! Lots of unanswered questions for you in the time you have been away! Start thinking up plausible excuses!

Aug 15, 2014 by Tony

Oh and welcome back, Employee! Lots of unanswered questions for you in the time you have been away! Start thinking up plausible excuses!


@Liz Gower, if they are a fraud surely that makes the Government more likely to use them?

Aug 15, 2014 by Tony

@Liz Gower, if they are a fraud surely that makes the Government more likely to use them?


I\'ve been paying back a budget loan I got a while back to akinika because dsd passed it on, after reading a lot of your comments I\'m starting to f

Aug 15, 2014 by L992

I\'ve been paying back a budget loan I got a while back to akinika because dsd passed it on, after reading a lot of your comments I\'m starting to feel a bit weird about it should I cancel it?


If they\'re a fraud why do the government use them?http://www.hmrc.gov.uk/payinghmrc/debtcollectors/https://www.gov.uk/if-you-dont-pay-your-tax-bil

Aug 14, 2014 by reply to Liz Gower

If they\'re a fraud why do the government use them?

http://www.hmrc.gov.uk/payinghmrc/debtcollectors/
https://www.gov.uk/if-you-dont-pay-your-tax-bill/debt-collection


They called me today and straight away asked for my address, I said I did not know who they were so I'm not prepared to give my address. I asked him w

Aug 13, 2014 by Liz Gower

They called me today and straight away asked for my address, I said I did not know who they were so I'm not prepared to give my address. I asked him what the company does and he said he was not allowed to say over the phone but check the website. I do not owe anyone a penny so this is just a scam. Please be careful and do not give your address!!!! I will take this further.


I got message today from Akinika, thing is this is a new phone an phone number 1 week old, and only given to 5 people not even told Bank/Credit card a

Aug 13, 2014 by me is me

I got message today from Akinika, thing is this is a new phone an phone number 1 week old, and only given to 5 people not even told Bank/Credit card about this number, so is this a wrong call to me? or a scammer that punched in random number and got me?


After this company had called my wife 28 times and put the phone down on all occasions so as she would call back. I decided to deal with it. Now yes I

Aug 12, 2014 by Daftdave

After this company had called my wife 28 times and put the phone down on all occasions so as she would call back. I decided to deal with it. Now yes I can understand that companies use auto diallers however they are only allowed a certain number of ghost calls.
I spoke to a chap who told me this didn\'t happen and when I explained that this happened in several occasions he then decided that he did not understand me.
Not only are this company inept but my wife had on a previous call told the operator that we were with step change and gave her the ref number. The operator this evening confirmed this and then told me that they were waiting for akinika to be contacted by step change.
Yet they have ref number that has helped us with our probs.

I wonder what ofcoms view on them calling people and putting the phone down on at least 22 of the 28 occasions.

I also asked how much was owed and how this figure was founded. Something that I believe they should have been able to answer but could not.
Stay we\'ll away from this company.

For anyone who didn\'t understand this I apologise


How can that be, Derek? We were assured by no less a person than EMPLOYEE (who has a degree in Mathematics and Economics and may therefore be literat

Aug 12, 2014 by Tony

How can that be, Derek? We were assured by no less a person than EMPLOYEE (who has a degree in Mathematics and Economics and may therefore be literate, unlike most of their staff) that Akinika DO NOT charge the debtor any fees. Surely he's not lying to us?


Couldn't be simpler, Lee. Ignore them, do not answer their calls, don't contact them again. If you talk to them they think there's a chance of bully

Aug 12, 2014 by Tony

Couldn't be simpler, Lee. Ignore them, do not answer their calls, don't contact them again. If you talk to them they think there's a chance of bullying you into paying. As soon as they realise they have drawn a blank they will move on. There is nothing else they can do, is there? I mean, how much effort are they going to make for the commission on £30? Come on......


his shower (Akinika) are hounding me for 30.00 this is owed to ebay as seller fees. BUT i am in dispute over an item i paid for through ebay the cost

Aug 12, 2014 by lee

his shower (Akinika) are hounding me for 30.00 this is owed to ebay as seller fees. BUT i am in dispute over an item i paid for through ebay the cost 39.99 They sided with the seller a business as they supplied proof of postage but i have asked for definitive evidence as this so called proof states that it was delivered to the town i live in it does not state my address.
I have told ankinika all about this but they are pestering me each day
im not paying them or ebay until one of my recent emails are responded to with proof which i know they will not have.
so where do i stand please guys?????


I have had a problem with selling on eBay and even after delivering the items to my customers eBay has gone ahead and debited my Paypal account and re

Aug 12, 2014 by Derek Demitrius

I have had a problem with selling on eBay and even after delivering the items to my customers eBay has gone ahead and debited my Paypal account and returned the money. Even after paying eBay their fees Akinika continues to haunt me for their fees as well. It appears these companies are all interlinked and all out to extort money


Kim, you need to have a serious word with your Bank to find out how this has happened. If they have removed money without your consent or authority i

Aug 05, 2014 by Tony

Kim, you need to have a serious word with your Bank to find out how this has happened. If they have removed money without your consent or authority it is theft.


i have only heard of this company and only because i have been told by my bank that they have all my details and have been taking money out of my acco

Aug 04, 2014 by kim

i have only heard of this company and only because i have been told by my bank that they have all my details and have been taking money out of my account without my consent the fraudsters


They are annoying you because they have no powers to do anything other than annoy you, Paul. They are like insistent spoilt children. Annoy them bac

Aug 01, 2014 by Tony

They are annoying you because they have no powers to do anything other than annoy you, Paul. They are like insistent spoilt children. Annoy them back by not talking to them. Reject the call every time you see their number. They will move on.


They keep calling me I'm only 16 and I don't have any debts because I'm not old enough really starting to annoy me they have even text me tell me to c

Aug 01, 2014 by keeley

They keep calling me I'm only 16 and I don't have any debts because I'm not old enough really starting to annoy me they have even text me tell me to call them


they are hassling us for tv licence money which we paid up to date last week, they are very annoying.

Jul 30, 2014 by paul foskett

they are hassling us for tv licence money which we paid up to date last week, they are very annoying.


Thanks, Employee! David, word of advice, open a new email account for this job with some freemailer like Gmail or Hotmail in order to contact them, o

Jul 16, 2014 by why

Thanks, Employee! David, word of advice, open a new email account for this job with some freemailer like Gmail or Hotmail in order to contact them, otherwise you will find your inbox full of spam demanding payment and making threats....


enquiries@akinika.co.uk , include akinika reference number as subject line.

Jul 16, 2014 by Reply to david

enquiries@akinika.co.uk , include akinika reference number as subject line.


Even if you e mail them or speak to them they don't take a blind bit of notice, David. So don't waste yout time.Ignore them, contact e bay and so

Jul 14, 2014 by me

Even if you e mail them or speak to them they don't take a blind bit of notice, David. So don't waste yout time.

Ignore them, contact e bay and sort it out with them. I would tell them that you will pay the correct amount but are not going to deal with a disreputable third party.


Does anyone have an email address for AKINIKA please?Also, I do owe eBay some money but I\'m not going to pay anything yet as the actual amount is in

Jul 12, 2014 by David

Does anyone have an email address for AKINIKA please?
Also, I do owe eBay some money but I\'m not going to pay anything yet as the actual amount is in dispute. I want to tell AKINIKA to stop calling me because even if the debt amount was agreed I wouldn\'t pay it through AKINIKA but to eBay directly. Any help or advice welcome.
David B. Bristol.


@akinika fakers, very commendable sentiments! but be advised that wheel clamping on private land is now a criminal offence, LOL! But absolutely righ

Jul 12, 2014 by why

@akinika fakers, very commendable sentiments! but be advised that wheel clamping on private land is now a criminal offence, LOL! But absolutely right, none of these people have any powers whatever over you, though, as fraudsters has told us, they are usually willing to tell a few porkies to try to fool the unwary... they do rely on the fact that a very high proportion of the public know sod all about the law so they get away with it. Fraudsters made the mistake of talking to the nurk... I would have given him ten seconds to cease trespassing on my property after which reasonable force would be used to remove him. As per the law......


So Alex, simple answer is: Ignore any further communications from these frauds; do not speak to them; do not reply to any letters; they are just croo

Jul 11, 2014 by why

So Alex, simple answer is: Ignore any further communications from these frauds; do not speak to them; do not reply to any letters; they are just crooks, as "fraudsters" has confirmed. And above all- do not offer them any money. When they realise they are wasting their time they WILL go away. I know; I did just that, and they did.


Alex, now that the true colours of these worthless frauds are surfacing, I doubt very much that \"employee\" will be back, except perhaps using an ass

Jul 11, 2014 by why

Alex, now that the true colours of these worthless frauds are surfacing, I doubt very much that \"employee\" will be back, except perhaps using an assumed name to tell us about the truly sublime experiences his alter ego has had paying money to these crooks.

Fraudsters- a sad but typical tale- but reflect on this- it all happened because you spoke to them! Learn the lesson- NEVER speak to them! I didn\'t, and NOTHING WHATEVER happened to me! Yes, I know, boring........


Happy with them - hehehehe you have to try get one positive review up here employee......right.....or should I say write... words that sound the same

Jul 11, 2014 by akinika fakers

Happy with them - hehehehe you have to try get one positive review up here employee......right.....or should I say write... words that sound the same with different meanings are awfully hard to spell.

It is very obvious that you are not being truthful with anything you have posted in fact if you look at the grammar and the spelling used in the last 2 posts, everyone can see that you are either as illiterate as you are a bad liar or you are a mathematics and economics graduate that thinks the rest of us mere mortals, could not possible have the ability to write a verse as competently as your wonderful friends the akinika agents.
However all of a sudden 8 days later your spelling and grammar are not up to the speed of an intelligent adult but are a lot improved. you have chosen the wrong spelling for any word that may have more than one meaning. (there seems to be a lot of witches on your ebay I had the same problem with goblins before I woke up)

P.S. I was not aware roofers were versed in the statutes that govern how many times a day debt collection agencies can call and what situation would entitle more than the recommended reasonable amount.

Seek help people Any debt collection agency has no power over a living breathing human there is a statute in place that allows anyone to call to your door if it is \'X\' feet from a public area but as soon as they knock on your door that is as far as the law covers them (even though statutes only apply to corporations and fictional entities) tell them to leave put up private property signs. if they have to drive up your drive way put up a clamping sign and when they are busy looking in your windows go out and clamp there car and charge them £2500 to get it back there are lots of games you can play with them, just don\'t play theirs.


Hi employee, can you give me some advice please? I was contacted today, by text, from Akinika for the first time. I knew I owed money from being over

Jul 11, 2014 by alex

Hi employee, can you give me some advice please?
I was contacted today, by text, from Akinika for the first time. I knew I owed money from being overpaid tax credits and working tax credits years ago. The tax credits were paid to me but the working tax credits were paid to my ex-husband. I was willing to pay back my overpaid tax credits but never got an amended bill. Now they are looking for it all off me! Do you know how I can sort this please?


I have read most of the comments on here, I agree with you meeses, and the advice posted by mark getoutofdebtfree.org is a great informative website.

Jul 11, 2014 by fraudsters

I have read most of the comments on here, I agree with you meeses, and the advice posted by mark getoutofdebtfree.org is a great informative website.

I have recently had dealings with akinika. My partner and I had just had our first child and the company I was working for ceased to operate leaving a lot of overdue wages unpaid. It was a hard time with a new child and I now had to sign onto benefits.

This is how the debt came about. My partner had been paying off a budget loan of £555.00 @ £8.52 for aprox 50 weeks. When we had to both sign on benefits we assumed the payments would continue to come out on our new claim, this did not happen and the DSD passed the remainder of the balance onto Akinika without our knowledge.

The contact with Akinika started soon after in the form of phone calls to my partners mobile. We both know enough not to give information out on the phone with out confirming who is calling and for what reason, of course the simple unenlightened little souls on the other end of the phone can only play the data protection record or just hang up when they start to feel a little uncomfortable, due to my lack of stupidity and submissiveness.

Eventually it got to the point where they would call the phone and when we answered they would immediately hang up without trying to make any sort of contact. This is not the workings of a genuine company interested in helping all parties involved in the resolution of a balance. What I believe they were doing was putting calls on their records to fraudulently show their many attempted forms of contact.

We did eventually receive a letter from them asking to settle a balance of £133.16 which we would have been happy to settle as we had by this point been able to work out why we were being hassled by debt collectors, however the phone calls continued and every time we answered they hung up. How were we supposed to have any faith in the legitimacy of this company if they cannot even stay a phone call long enough for a hello, how can I help you?

I decided just to continue what I was doing they did not send any more letters but the phone calls continued. We were also now getting calls from the same number on our lan-line however they would now ask to speak to someone by the name of Alan ***** this was very frustrating. when I asked them to remove the number from this Alan\'s contact details they said they would, this probably happened about 5 times. They continued to call looking for Alan as well as Calling the mobile and hanging up and eventually put an auto mated message to our lan continually asking for Alan as well as sharing some of his data protection information with us in the process.

These phone calls soon became a normal part of our lives and it did make me chuckle thinking about the uneducated little teenager in a call center having absolutely no idea what to say if it was not printed on the screen in front of them.

A few weeks ago we had someone come to the door, a local agent of Akinika as it turned out to be. My partner had answered the door although I was within earshot of the conversation, and he tried to say he was from the Department for social development (first lie of the day) although we are enlightened people with a nose for bullshit so she did extract the fact that he was an Akinika agent although he had to maintain the ruse of \"acting on behalf of DSD\".

I\'m sure he felt a little on the back foot now as he was trying to figure out if this lady he was talking to knew just how useless and powerless he was. So before any more interaction could occur he got straight to the point of how can you pay me demanding cash then and there or bank or credit card details to clear the entire balance owed. He had not even produced an invoice (because he cannot) but he had not yet stated what the balance he wanted settled there and then was.

It was at this point I went out to him and told him that he would not be getting any money that day but was more than open to discuss the situation. well when i told him we would not be giving him any bank details or cash that day he threw his toys out of the pram and went to storm off to his car saying that he doesn\'t need this shit and he was only there trying to help my partner. Although this was the first human contact with Akinika so I was not prepared to just let him walk away.

After a brief chat in which he only talked about how he was such a great guy and how he could walk down the street with his head held high and even get hello\'s from people he had been collecting off (none of this I cared about or asked about).

When he had finished convincing himself he was a great guy we were able to get him to produce a scrap of paper which had what we apparently owed them, there was 2 figures the £133.16 which we owed DSD and another figure of nearly £400. When we disputed this, again he was very keen to get away from the doorstep but I told him to come back the following Week and we could discuss and set up a payment plan and he would go back to his office and find out where these figures had come from.

I phoned him the day after he called to see if he had found out any info on the new amount and he told me that he had contacted the DSD and was told it was for an overpayment they had given us, again this set the bullshit alarm ringing. After the conversation we phoned the DSD and confirmed that they had not given us an over payment at any time we did not have any other money owed to them as we had never taken any other loans from them. They also advised us that it is illegal for debt collection agencies to add on any interest or admin fees no matter how long it takes to pay back.

The following week the Akinika agent did not show up but he had sent a women in his place (I believe it was his wife) who had been given instruction to get me to sign a weekly payment plan and get me contracted into paying the total amount. I am no fool though so I made my own amendments to the documents (contract) she was brandishing while telling me she does not know anything about the forms she was just told to come round for payment (lie). So I had altered the contract and signed it to say that i would pay off the £133.66 in £5.00 installments only to be collected in person on the same day and the same time every week, they had tried to tell me the minimum they could accept was £50.00 (lie) if you are in this position you can offer a penny a week and they have to accept it as you are making an effort to stay honorable and pay the debt.

So I sent her on her way and actually paid her double giving her £10.00 as you can always over pay and it is good to show good will. The following week nobody showed up and there was no letter left to say they had called even though I had been in all day and expecting them to show up with the information I desired on where the extra debt came from.

The following week I was less convinced they would show up as I now began to think if they had added the extra £400 to the bill that would be fraud, (it is a term in the contract between the DSD and any debt agency that they must not add any other charge.) So if they knowingly committed fraud and thought that I might find out, it would not be worth their while pursuing me over it. So as I had thought, no-one had shown up to collect my payment or give me answers to the questions I had. I decided to let it play out with out any more input from myself.

The day after he did not show up I received a letter asking me to choose a payment plan for the amount £497.76, this was drafted 2 days before he was due to come and collect payment, so this means that they must have rejected my previous offer when the agents wife came over. legally I\'m pretty sure if they refuse to accept your offer they void any further attempts to get that money from you.

So the day after I received the letter I phoned the agent who had called to the house the first time and after a few attempts he answered and was very disgruntled at the fact that I, a lowly little b****rd with debt could have the gumption to dare to inquire why his company was adding charges to my debt in what I believed to be a fraudulent fashion. Well as soon as I mentioned the word fraud he flew off the handle he thew what little professionalism out the window and ranted how I was just trying to be a smart little b****rd (he was half correct I am very smart but I am certainly not little in mind or body) and that my accusation of fraud (which it was not I merely mentioned how it would be fraud IF they had increased the debt, in my eyes i was creeping too close to the truth) However I have no proof so I am not making any accusations against Akinika merely stating a sequence of events during which I did not accuse anyone of committing fraud.

I tried to ask why he had not been round to collect any money for the past 2 weeks and he said he had called and no-one was in reminding me of how they used to call the phone and I\'m sure on their system it went down as no-one every answered. He then stated that he would not be calling round to collect any more money from my address so I asked him if he was refusing to take payment from me, he just started into another poor me story of how he doesn\'t have to listen to my abuse ( I may be stern but I am certainly not abusive Unlike Akinika\'s principals and agents) I continued to ask if he was refusing to come and collect payment off me until he hung up the phone.

This is the stage I am at now I want to Pay off the debt I owe to the DSD however I cannot pay them directly and I cannot deal with Akinika and its agents as they are all mentally feeble little princesses. I am pretty sure they have destroyed any legal grounds to come after me for the money as they have now refused to come and take my money I agreed to pay them twice by not showing up, when the agents wife came to set up the first payment plan she signed her husband (the agents) name on all my forms (fraud? i think so) and then the agent himself told me over the phone he was not going to come and collect any more money.

Thanks in advance to anyone who reads this and posts some of their own stories or advice.

To all Akinika agents there will come a day when the system you support collapses and your souls will all be crushed beneath the rubble, you are all human with a chance of enlightenment step out from under the crumbling structure and save yourself from a more painful awakening.

Response: Thanks for the awesome comment!


I'm sure that Employee will be able to explain that for you, Simon. He has a degree in Mathematics and Economics! Unfortunately, the rest of the sta

Jul 08, 2014 by why

I'm sure that Employee will be able to explain that for you, Simon. He has a degree in Mathematics and Economics! Unfortunately, the rest of the staff there appear to be illiterate.


spoke to someone from this company, turn the name that they want to speak to and I told them and still they are contacting me on my mobile

Jul 08, 2014 by Simon

spoke to someone from this company, turn the name that they want to speak to and I told them and still they are contacting me on my mobile


Happy with them, thanks for clearing it up. You obviously did not have problems, you accepted you owed a debt and paid it off. The reason I was susp

Jul 03, 2014 by Truth

Happy with them, thanks for clearing it up. You obviously did not have problems, you accepted you owed a debt and paid it off. The reason I was suspicious was that most people who have no complaints about them, do not look for a site like this on Google.....

However, if you look carefully, nearly all of the \"crap\" that people are putting on here is because this company is pestering them when they have no debts; or where they are trying to contact someone else, and then will not stop the harassment when they are told that the person they want is not on their number. That is what the complaints are about.


So what you are saying is, Employee, that the firm employs morons who, upon being told that a telephone number is not valid, are incapable of immediat

Jul 03, 2014 by why

So what you are saying is, Employee, that the firm employs morons who, upon being told that a telephone number is not valid, are incapable of immediately removing it from the system? You are putting it down to incompetence then?

So why would the firm employ people like that? Are you sure you are telling us the truth.


TruthI don\'t work for akinika I could not ring people about the issues. I am a roofer and at the time I was getting benefits which I was living wi

Jul 02, 2014 by Happy with them

Truth

I don\'t work for akinika I could not ring people about the issues. I am a roofer and at the time I was getting benefits which I was living with family with no bills to pay, I was paying 45 per month but once I got back into work I payed the rest of in two payment. Thing is people don\'t like debt agencies as they are chasing you to pay if you don\'t speak to them then you are in lots of other debts. I don\'t get it why people are on here saying all of this crap. Speak to them let them explain why they calling you. I know some might have issues with ebay or other company\'s. why not try and speak to the company instead of debt agencies


WhyIt will be down to individual agents not removing the numbers from the system.

Jul 02, 2014 by Employee

Why

It will be down to individual agents not removing the numbers from the system.


what is this debt collection doing trying to contact me for - I had no letter or email from them for what????????I OWES NOBODY ANYTHING!!!! ANY FURTH

Jul 02, 2014 by simon

what is this debt collection doing trying to contact me for - I had no letter or email from them for what????????
I OWES NOBODY ANYTHING!!!! ANY FURTHER CONTACT WILL BE DEALT WITH


Employee, why do you carry on harassing people after you have been told that the number is a wrong one?Is it through incompetence or bloody-mindedne

Jul 01, 2014 by why

Employee, why do you carry on harassing people after you have been told that the number is a wrong one?

Is it through incompetence or bloody-mindedness?


JohnIf you have received any phone calls at either midnight or at 5am then they were most definitely not from Akinika. Akinika are acting upon Eba

Jul 01, 2014 by Employee

John

If you have received any phone calls at either midnight or at 5am then they were most definitely not from Akinika.

Akinika are acting upon Ebay instruction, if they maintain that you are responsible for the outstanding balance then we are contractually obliged to pursue it. Have you tried calling Ebay directly to dispute this?


i was scammed on ebay by an unscrupulous buyer who claimed a phone I sold was not as described, the claim was made the day before the buyer protection

Jul 01, 2014 by john

i was scammed on ebay by an unscrupulous buyer who claimed a phone I sold was not as described, the claim was made the day before the buyer protection ran out. I disputed the allegation as it was completely untrue, ebay sided with the fraudster and payed a full refund and told me I had no right to appeal despite telling me in writing not to refund until item returned to me. Item sold was not returned so on ebay advice I refused to pay. Ebay cancelled my account and passed the debt on. Akinika have threatened me with legal action, doorstep collections, phone calls at midnight and some at 5am but not spoke, just hung up without saying a word. They are just a bunch of bullies who think they can harass people.


Thanks a lot, Employee. But you didn\'t answer the question. WHY do you keep on harassing people when you have been told it\'s a wrong number?Is i

Jun 29, 2014 by why

Thanks a lot, Employee. But you didn\'t answer the question. WHY do you keep on harassing people when you have been told it\'s a wrong number?

Is it through incompetence or bloody-mindedness?


I\'d just like to clear a few things up.Akinika do not buy debts and never have, although they do work on behalf of companies that do.If you think

Jun 28, 2014 by Employee

I\'d just like to clear a few things up.

Akinika do not buy debts and never have, although they do work on behalf of companies that do.

If you think you do not owe the debt then call up and explain the situation and listen to the advice. The amount of times I have attempted to help people OUT of debt and had it thrown in my face is incredible, yet they call back a few months later after a visit from a doorstep collector to make a complaint, all you have to do is explain and listen to the advice that is given.

eBay - If you check the terms and conditions that you all accepted when you signed up for eBay you will see that eBay themselves levy a charge of £8/£16/£24 (depending on the amount) if they have to pass an account to a 3rd party debt collection agency, this IS an amount you do owe. It is a surcharge by eBay in-lieu of paying a debt collection agency out of their own pocket.

PayPal - Stick to the Buyer/Seller Protection! I can\'t stress this enough, people get scammed using PayPal all the time simply because they do not abide by the protection that PayPal offers them. 9 times out of 10 this is how you get into negative balance with PayPal.

Government Debts (DWP/HMRC/PAYE etc), those government agencies force people to pay within a certain time limit. It is not akinika trying to get as much money out of you as we can, a lot of the time if you do not pay it back within the governments \"time to pay\" period they will take the account back off us and take you directly to court.

If you think you cannot keep up with payments, i.e you have lost your job or some other situation that affects you financially call in and explain the situation. Most of the time we will help you through it either by putting the account on hold for 30 days and referring you to a free debt advisory service/charity or we will simply lower the amount you pay.

Last but not least the people at Akinika are human, if you talk to them pleasantly the vast majority will go out of their way to help you. If you talk down to them and generally treat them like dirt then don\'t expect much.


Though if that question is too difficult for a Mathematics and Economics Graduate, just say so.

Jun 28, 2014 by why

Though if that question is too difficult for a Mathematics and Economics Graduate, just say so.


Don\'t blame Chantelle, Angela, who in reality may not owe anyone anything... put the blame where it belongs.....Employee, why is your abysmal excu

Jun 27, 2014 by why

Don\'t blame Chantelle, Angela, who in reality may not owe anyone anything... put the blame where it belongs.....

Employee, why is your abysmal excuse for a company still harassing an old lady when you have been told it\'s a wrong number? Hmmmmm?


My mother is 81, keeps receiving phone calls from these idiots, leaving messages for another person, who does not reside there. I phoned them once to

Jun 26, 2014 by angela whatton

My mother is 81, keeps receiving phone calls from these idiots, leaving messages for another person, who does not reside there. I phoned them once to stop it, but they continue, did not know they were a debt collection company. Chantelle Smithon has a lot to answer for.


Happy with them, just be consistent and keep posting as "Employee".

Jun 24, 2014 by Truth

Happy with them, just be consistent and keep posting as "Employee".


These people have called me several times in last 5 days. The calls are annoying me though I do not answer them,Help......I dont know what to do.
Jun 24, 2014 by ilford essex

These people have called me several times in last 5 days. The calls are annoying me though I do not answer them,
Help......I dont know what to do.


5 times they calling you funny that law is only 3 times a day so u got more then 1 number or more debts with them. I had a outstanding balance with e

Jun 24, 2014 by Happy with them

5 times they calling you funny that law is only 3 times a day so u got more then 1 number or more debts with them. I had a outstanding balance with ebay witch I forgot to pay witch was my fee the balances was 524.67 . 500.67 witch was ebay listing fees and 24 witch was akinika fees witch is understandable as the or collecting the debt for ebay, I would not of new of this debt if akinika never called me, akinika was very good I spoke to a couple of agent and one guy Stuart was great I could not pay in full as I just lost my job and was applying for other work we went though my finances and came up with a plan to pay instalments of 45.00 per month . They advised me or legal actions and door step collections only if I missed payments , Stuart explained everything straight forward good guy I missed 1 payment but I called in to updated them why I missed. I got myself a part time job and up payment and payed this off. My ebay account got reinstated and am back to selling . Thank you Stuart and akinika

Response: £45 a month sounds a bit much for someone out of work!


Prats, call 5 times daily, complete morons , I do not owe any single penny, How can I stop them calling me?

Jun 21, 2014 by reg smith

Prats, call 5 times daily, complete morons , I do not owe any single penny, How can I stop them calling me?


Alternatively, Suzyboo, you can just save yourself the time, and the cost of a stamp, by simply ignoring them. They WILL go away if they get no respo

Jun 20, 2014 by alternatively

Alternatively, Suzyboo, you can just save yourself the time, and the cost of a stamp, by simply ignoring them. They WILL go away if they get no response.... that has happened to me literally dozens of times.


HelloIf you get telephone calls from debt collectors here is what you do.Firstly tell them before you can pay this debt you need some paper work fro

Jun 19, 2014 by Suzyboo

Hello
If you get telephone calls from debt collectors here is what you do.
Firstly tell them before you can pay this debt you need some paper work from them, to update your own records. Firstly ask them for paperwork confirming where they have made a monetary loss regarding the money you owe. Secondly ask them to forward to you a piece of paper with your signature on it stating you are now in a contract with them. They wont and cant produce either.


£18.59? You people are utterly pathetic.

Jun 18, 2014 by What?

£18.59? You people are utterly pathetic.


alternatively they could all simply ignore you.Have you answered the question as to why you keep on calling a number even after you\'ve been told it

Jun 17, 2014 by Or....

alternatively they could all simply ignore you.

Have you answered the question as to why you keep on calling a number even after you\'ve been told it isn\'t valid?


RE: Suspicious.If the outstanding Ebay balance is for Market Place then it is for listing and selling fees, not for buying. If your son has not got

Jun 17, 2014 by Employee

RE: Suspicious.

If the outstanding Ebay balance is for Market Place then it is for listing and selling fees, not for buying. If your son has not got an Ebay account and is not responsible for this outstanding balance, then it could be a case of somebody using his details fraudulently. His best course of action here would be to call us when he has a moment and discuss this with us in more detail, we can then proceed accordingly. If he is not responsible for the outstanding balance then he will not be pursued for it, but naturally until we get this information then he will be treated as liable.

Hope this helps.


A letter arrived at our house yesterday addressed to my son. There was no house number on the address line and the post office had indicated to the p

Jun 15, 2014 by Suspicious

A letter arrived at our house yesterday addressed to my son. There was no house number on the address line and the post office had indicated to the postman try no xx. I open any post for my son as he is still at Uni. Apparently he has a debt with ebay of £18.59??? I called him to advise ... As he has never bought or sold anything via ebay and has never opened an ebay account (his confirmation) how can he have a debt. I\'ve purchased items from ebay and know you don\'t receive goods without payment having been made. Is this some kind of scam?.


The employees of this rat munching lot are vermin...on here calling people morons....take your minimum wage and **** off

Jun 10, 2014 by gtf

The employees of this rat munching lot are vermin...on here calling people morons....take your minimum wage and **** off


Had dealings with this company before and here is how I dealt with them: http://GetOutOfDebtFree.org On this website (not my site) you can print off

Jun 10, 2014 by Mark

Had dealings with this company before and here is how I dealt with them: http://GetOutOfDebtFree.org

On this website (not my site) you can print off the template letters which are available to you free of charge.

Send these letters off one by one according to the process described and you will find nearly all debts being managed by any debt recovery agency against you will be cases which are dropped by them. Period.

Thing is, debt collection agencies actually have no more power over you than any other member of the public. They use bluster and threatening \'legal\' language often to harass members of the public but unless they are acting with the direct authority of a court judge they cannot do anything to collect the debt they say you owe to them.

What\'s more, if you follow the instructions on the above website which I have linked to, you can take the debt collection agency to court yourself to receive compensation for the harassment the debt collection agency has caused you.

Remember! The debt collection agency must prove that the debt exists by furnishing you with the original (credit) agreement. Since they have often bought this debt from the company claiming money from you, you do not legally owe this 3rd party entity a single penny. The original company has essentially written off the debt the second they sold the debt to an unauthorised (by you) third party i.e. the debt recovery agency.

You might also want to check out whether or not you have a case for the company concerned in relation to breaking the law as regards selling your private details to a company in the private sector, hence breaking the rules re: 1998 Date Protection Act.

For your convenience check out this link for further information to get any debt recovery agency off your back and to stop full stop any debt recovery company from harassing you further:

http://www.getoutofdebtfree.org/Debt-Collectors#Template - Scroll down to Section 2 and start from there. Reading the website as the information relates to debt recovery law will also perhaps enlighten many of you.


They are talking out of their ars*s as usual Kai. They won't take legal action because that will cost them money; by the time it happened you would b

Jun 09, 2014 by nonsense

They are talking out of their ars*s as usual Kai. They won't take legal action because that will cost them money; by the time it happened you would be back on the dole and paying them nothing. Either ignore them and watch them go away, or, if you feel you must, offer £5 a week take it or leave it. A few threats later, when they see it's your last word, they will take it. Trust me. Been there done it.


I can\'t say I\'m at all pleased about the whole debt issue I\'m dealing with. But who is? When unemployed not Christmas past there but the one before

Jun 09, 2014 by Kai

I can\'t say I\'m at all pleased about the whole debt issue I\'m dealing with. But who is? When unemployed not Christmas past there but the one before, I had to take out a budgeting loan to afford presents for the little ones. Got 500 quid, paid it down to £350. Took Social Security 6 months to get in touch when I found part time employment. I was on 50 quid a week job-seekers, now get 80 quid working, but at least I\'m working.
I offered to pay installments and sent away details. No reply. Another letter, sent away the same details. No reply. Get a letter telling me the debt had been passed on. A letter and a phone call greeted me this afternoon from Akinika. Demanded I pay the full amount. I suggested installments. He wanted 50 quid a week. I explained this simply wasn\'t possible. Bartered it down. Explained I have 3 weeks of work left, and I do. The man on the phone told me the aim is to pay off the debt within 6 months or they\'ll take legal action against me. Not a great way to get someone to work with you Akinika. I\'ve been very willing to pay off my debt. Scare tactics and demands are not friendly relations.


The main problem identified by this thread is that no matter how many times you tell these cowboys that they have the wrong number, they just carry on

Jun 06, 2014 by Johnboy

The main problem identified by this thread is that no matter how many times you tell these cowboys that they have the wrong number, they just carry on harassing you regardless. The "Employees" seem to be in denial of this.


I have been called several times by this company with regards to someone who has given our phone number . After many times of telling them they don't

Jun 05, 2014 by robinson

I have been called several times by this company with regards to someone who has given our phone number . After many times of telling them they don't live here they eventually have said they will remove me. They couldn't organise a woodpeckers picnic in a forest


As I mentioned earlier DWP have confirmed to us that they DO NOT try to collect any money owed to them, they send ALL details to a debt recovery compa

Jun 05, 2014 by Angry

As I mentioned earlier DWP have confirmed to us that they DO NOT try to collect any money owed to them, they send ALL details to a debt recovery company IMMEDIATELY. Therefore we have NOT had ANY opportunity to repay our debt even though we wanted to. We were told quite categorically by DWP that all we could do was to wait to hear from you. So if this applies to us how many other debtors you are dealing with does this apply to and therefore your attitude towards people in this situation should reflect that MAYBE they are not the low life scum you seem to be generalising them as. In respect of information provided to you by DWP/HMRC surely a persons name is basic information, and again if Akinika were a reputable company "willing to help" then there are many ways that the information you have received can be checked and SHOULD be before contacting the client. Surely this is what would be called good company practise, which goes a long way in improving customer service and peoples attitudes towards cold calling.


to " Angry" I understand what your saying about relevant information, But with DWP and HMRC balances we only have the information the relevant client

Jun 05, 2014 by other less smug Employee

to " Angry" I understand what your saying about relevant information, But with DWP and HMRC balances we only have the information the relevant client provides us with, If your name is wrong and you cant complete DPA then we will send it off to client to check that information, we are expected to work off this information by our clients "They owe money, we have made many tried to collect balance before being passed to you, these are their details..collect balance" We aren't going to receive alot of information when we could have batches of 4000 accounts come through in the space of a few weeks on each client alone


I have just read all the comments here and I have to say that the employee/ex employee commenting on here needs a re-think. To say that it is \"our ow

Jun 05, 2014 by Angry

I have just read all the comments here and I have to say that the employee/ex employee commenting on here needs a re-think. To say that it is \"our own fault\" that we are in debt is a generalisation and there are many many different reasons that people end up in debt. Throwing out accusations like that is both unprofessional and proves your low morals. We owe money to the DWP and have today been contacted by your company - the representative immediately annoyed me by asking for the complete wrong person. The first name was correct but the surname wasn\'t. We were expecting a call from your company as we KNEW we owed money to the DWP as we had already spoken to them. We only owe £300 and the reason for this amount was an emergency loan from them when my husband was off work for 18 months due to a serious illness. We managed (struggled .... but managed) for 16 of those months, but unfortunately had to ask for help in the final 2 months as we were really struggling. We were quite proud of ourselves that we didn\'t have to borrow that much money and had tried so hard ourselves to cope without going into debt. Once my husband returned to work and we were in a position to repay the money we contacted the DWP and queried repayment of the money. We were informed by them that they do not send reminder letters, bills, or set up direct debits for any money owed to them, they simply pass on all details to a debt recovery agency for them to deal with and that we would have to wait to hear from them. So not everybody owes a huge amount, not everybody tries NOT to pay their debts and it is NOT always anybody\'s fault - sometimes unforeseen circumstances force people into situations beyond their control. To then have someone slander you for this is disgusting ! If Akinika were a reputable company, then they should have all relevant paperwork to hand, and would therefore be able to get peoples names right when contacting them.


Er, the part I am having difficulty understanding, is the bit where I answered your first call, spoke to a nice young lady who asked for someone I had

Jun 04, 2014 by Dimwit

Er, the part I am having difficulty understanding, is the bit where I answered your first call, spoke to a nice young lady who asked for someone I had never heard of, to whom I replied that she clearly had the wrong number and was assured that my number would be removed from the database.

Notwithstanding this assurance, I continued to receive calls on an almost daily basis for a period of some two months before you finally gave up. What part of that are you having trouble explaining, Employee?


As a Mathematics and Economics graduate, my numeracy skills more than adequate, but thank you very much for your concern. As for the incorrect numbe

Jun 04, 2014 by Employee

As a Mathematics and Economics graduate, my numeracy skills more than adequate, but thank you very much for your concern.

As for the incorrect numbers situation. We dial the numbers which are provided to us from the client. If it is the wrong number then it is because the customer failed to keep their contact information with the client up to date.

If you are receiving calls for somebody who is not on your number then answer the call and give us the details and the number will be removed from our systems as per OFCOM regulations. If you just persistently ignore the calls then of course we will continue to dial that number.

Which part of this are you having trouble understanding?


I have had innumerable \"silent\" calls from 01772 221143 since moving to my new address and having the \'phone connected last August. I have tried c

Jun 04, 2014 by Hastings Man

I have had innumerable \"silent\" calls from 01772 221143 since moving to my new address and having the \'phone connected last August. I have tried calling back once or twice, but the \'phone rings for a few rings and then goes dead.
I\'m rather puzzled finding out via this site that this is in fact a debt collection agency, since I am in debt to no one. I have never had any communication from these people. There have been one or two letters addressed to the previous occupant (now deceased) since I have lived here, but they have looked like bank or building society statements, which I have marked as \"return to sender\". Besides, I don\'t think it can be the previous occupant whom they are trying to contact, since my number is a \"new\" one. Moreover, I am ex-directory and extremely careful about whom I share my number with. I\'m just going to ignore from now on. I very rarely answer the \'phone to a number I don\'t recognise, anyway.


GREG- just admit you are Employee using a different name! Or if you are genuine, shame no-one told you that when you go abroad British debts are virt

Jun 03, 2014 by Honesty matters

GREG- just admit you are Employee using a different name! Or if you are genuine, shame no-one told you that when you go abroad British debts are virtually impossible to enforce.... no wonder they bit your hand off at three grand, they probably paid £100 for the debt.


I missed a call from these people.When I rung back to explain and to ask who they were I was asked for a reference number which I obviously did not

Jun 03, 2014 by david roberts

I missed a call from these people.
When I rung back to explain and to ask who they were I was asked for a reference number which I obviously did not have. Eventually after dribbling out the usual Data Protection rubbish that all these call centres use to avoid any reasonable question the very ill mannered lady advised me only that she was acting for e bay. When I advised that I had had no dealings with or on ebay she demanded my mobile phone number.
I advised her I could not give it to her because of Data Protection and she disconnected me
A good tip is to ask people using these words which act, section number and law prevents them from answering reasonable questions. I have yet to encounter anyone who has any knowledge of data protection or even what it relates to
What we do need is people to write into these companies and complain. If every victim did so they would soon stop what is effectively legal extortion


Any comment, Employee? Yet another sad tale of harassing people by continually calling incorrect numbers? Maybe you need to brush up on your numerac

Jun 03, 2014 by There you go

Any comment, Employee? Yet another sad tale of harassing people by continually calling incorrect numbers? Maybe you need to brush up on your numeracy skills......


My accounts were in a mess! I avoided these guys for almost a year in total I owed £5765. I was lucky enough to have 3 grand in the bank and informed

Jun 03, 2014 by Greg

My accounts were in a mess! I avoided these guys for almost a year in total I owed £5765. I was lucky enough to have 3 grand in the bank and informed them I was moving abroad, wanting to clear my debts here before I left I offered this sum and it was accepted after a short discussion. The guys seemed alright I read the reviews on here before contacting them and I\'m guessing I spoke to some guys who had better training! Pleasant enough folks and yeah I feel better now it\'s resolved!!! should have tried to sort this sooner but I was busy being a drunk and enjoying myself! It was a legitimate debt run up by an ex which is why I begrudged paying it at the start. But the guys on the phone were decent, not aggressive and helpful, yeah I got loads of calls before and received the letters but I just ignored them! Definitely a weight off my mind now!


On a daily basis the 01772 has been calling my number, and I have letting it go to answer machine. The message then asks a person a name I have ne

Jun 03, 2014 by maxayr

On a daily basis the 01772 has been calling my number, and I have letting it go to answer machine. The message then asks a person a name I have never heard of to contact them with a case number. After many I calls I called them to ask them to stop phoning me. I asked them who they were. Cannot data protection act.
I then blocked the number but still daily the calls are on the answer machine. I phoned them again to stop it and they did say they were Akinika, and I told them the person was not at my address or phone number. I then told them I would be charging twenty pounds for each answerphone message I have to delete.
It seems to have worked, no daily calls


Thank you for proving Meeses' point, Employee.

Jun 02, 2014 by There you go

Thank you for proving Meeses' point, Employee.


At least the staff here have got jobs. Perhaps you could improve your literacy skills and get one?

Jun 02, 2014 by Employee

At least the staff here have got jobs. Perhaps you could improve your literacy skills and get one?


ignore their calls....ignore ignore ignore....these debt collecting agencies are the scum of the earth and the staff are the same..go and get a job th

Jun 02, 2014 by meeses

ignore their calls....ignore ignore ignore....these debt collecting agencies are the scum of the earth and the staff are the same..go and get a job that fits your humanity you sick people...i realise some people who have money don\'t pay their debts and rich are notorious for being the worst payers when it comes to debt...but these debt agencies go after poor people who have no friggin money and try to justify their inhumane treatment of their fellow humans by saying they are trying to help you, cognitive dissonance or what? get a job where you don\'t have to lie to your own human conscience..your not doing a good job or a valid job, infact quite the contrary...you scare and intimidate cheat and lie to the most vulnerable in society so you re hardly doing gods work are you? if you ba****ds are so concerned with debt collecting. Start with the Banksters who caused this disaster then the politicians, then costa, then google, and all the other tax dodging corporations who have bought our government off so that they can abuse our tax system and the legal protection of our people. you all work for satan


This is the sort of rubbish you are dealing with Will. You have made the mistake of thinking they are honourable people- they are not. As you say al

May 30, 2014 by Jason

This is the sort of rubbish you are dealing with Will. You have made the mistake of thinking they are honourable people- they are not. As you say all they are interested in is getting you to give them money- they don't give a toss if you actually owe it or not. Your plan should now be: 1. Ignore all attempts to contact you- don't speak to them on the phone, don't respond to letters; 2. If someone calls at your door, tell him to get off your property or you will call the Police. If you are bigger than him remind him of your right to use such force as may be required to eject trespassers.... despite the attempts by their employees to suggest this is a legitimate company, it is just another bunch of cowboys.


Hi all. At the moment im fighting a decision the dwp made against me. Its being sorted through a tribunal but despite many attempt\'s to tell akinika

May 29, 2014 by Willl

Hi all. At the moment im fighting a decision the dwp made against me. Its being sorted through a tribunal but despite many attempt\'s to tell akinika this they\'re still asking for money that I don\'t owe them. Why the dwp passed my details to them I will never know, but when you send them evidence of a tribunal they still send one of their dept collectors knocking on my door demanding money or some sort of repayment plan, and believe me he wasn\'t very nice at all about it, you wonder to yourself why. I\'m sorry but these people are as thick as two planks of wood. I tried to phone them and they fobbed me off with another number which miraculously no one answered. I tried again and again and still no answer, so when I rang the other number they wouldn\'t let me speak to anybody. Ive been nothing but cooperative with them and all they want is money, money, money. I wish they was more smarter. Oh and about the evidence that I posted to them, well lets just say its some how got lost. Who knows


I am in Australia and am not a UK resident, although over the past several years have been in the UK twice contracting. By a rather long route I rec

May 26, 2014 by Chris

I am in Australia and am not a UK resident, although over the past several years have been in the UK twice contracting. By a rather long route I received a letter from this company asking me if I lived at an address, which I left 5 years and 10 months ago returning to Australia. If a debt actually exists this is the first contact in nearly 6 years so are they going through items that are just about to drop out of the time frame?. Do i bother!!!!. The UK as not been my home for over 40 years, I do not intend ever to return other than as a visitor.


Despite all the best efforts of the employees (declared and undeclared, like Gary) to make excuses for them, this is just another poxy debt collectio

May 23, 2014 by Wise Up

Despite all the best efforts of the employees (declared and undeclared, like Gary) to make excuses for them, this is just another poxy debt collection company. Do not argue with them, do not contact them, do not speak to them, do not answer their calls or texts. Do not ask for further details, just totally blank them. If you get a call from an 01772 number, then unless you know someone from Preston don't answer. Totally blanking them is the one response they can't deal with- once you engage with them they go into well-rehearsed routines to try and browbeat you... after a bit yes they DO decide they are wasting their time and move on.


I keep getting text messages off these morons to say contact them urgently yet ive never heard of them,im not in debt or owe anybody these t***ers wan

May 21, 2014 by andy

I keep getting text messages off these morons to say contact them urgently yet ive never heard of them,im not in debt or owe anybody these t***ers want to f**k off and leave people in peace.bas****s should be locked up grrrr!!!!!!!


I got a letter regarding my sons paypal account when he doesn't even live at home anymore. On top of that this is an ongoing fraud investigation - is

May 18, 2014 by Sara

I got a letter regarding my sons paypal account when he doesn't even live at home anymore. On top of that this is an ongoing fraud investigation - is it even legal to chase a debt under investigation?


I got a letter through the post saying I owe this company due to Paypal. I closed this Paypal account some time ago, and Paypal have not contacted me

May 15, 2014 by Peter

I got a letter through the post saying I owe this company due to Paypal. I closed this Paypal account some time ago, and Paypal have not contacted me regarding this. I\'ve requested more information via Akinika, and hope they will be able to help me. I will update this review after I\'ve dealt with them.


have keep ringing these morons six rings and then continuous tone25 times already today passed on to trading standards owed no money

May 12, 2014 by allan

have keep ringing these morons six rings and then continuous tone
25 times already today passed on to trading standards owed no money


After receiving mysterious texts & phone calls for about a week/10 days I finally had a letter on Saturday to tell me what it was all about. I have ju

May 12, 2014 by Gary

After receiving mysterious texts & phone calls for about a week/10 days I finally had a letter on Saturday to tell me what it was all about. I have just called them & spoken to Akinika representative - very polite & helpful - listened to what I had to say and was realistic in terms of the repayments I could afford. So-far-so-good, I\'ll see how it goes and report back

Response: Good to hear an occasional positive piece of feedback


quite amusing how the plebs and minions who work for Akinika protest their innocence and pronounce their ability to ''help'' people... I have had dea

May 10, 2014 by pete

quite amusing how the plebs and minions who work for Akinika protest their innocence and pronounce their ability to ''help'' people... I have had dealings with these faceless, chinless wonders...I actually did not owe any money...class2 NI contributions...which in fact HMRC had miscalculated ..( trust me when I say they will try and charge you the full amount...even when you have signed on or receiving jobseekers allowance.....hence it is automatically paid..and therefore HMRC are informed as stated on their website...but still they try to charge you fully..)...when you bring up any mis-calculations with the plebs...they try and put the onus on yourself...and you have to prove you do not owe anything...whereas legally and morally...the burden of proof is on them...just make a note of all communication...do not entertain any questions they may ask...if you feel you are in the right...you have nothing to fear...courts have very little sympathy for the aggressive intimidating harassment tactics they employ...and remember...if someone from these people turn up on your doorstep...they have no legal powers to enter....do not invite them in...a high court writ produced is only then someone can enter...and still restrictions apply on that...simply...they try and batter you into submission...it does border on harassment...but sadly as consumers we are not protected...many toothless organisations about...all I can suggest is work out your debt that you might owe...if you think it is wrong...don't even bother trying to explain with the screen-scrolling idiots at akinika or others...know your facts...stick by them...


I\'m being realistic with 3 stars because some of the people on here are the reason why the job sucks!!!! Some of you have no manners or even any inte

May 06, 2014 by ex-employee

I\'m being realistic with 3 stars because some of the people on here are the reason why the job sucks!!!! Some of you have no manners or even any intelligence its unbelievable how many of you get it all wrong with no kind of responsibility for your own actions! Its as simple as if you do not pay for something you owe you still owe it. Its not as if you don\'t want to pay so you don\'t have to. Also if you have a doorstep collector visit you we will not have called you and will not call you since several days before you had a visit. Akinika has many staff who are able to help you, and some who are idiots like every work place has. The point i\'m making here is that it can be your attitude that affects ours and we are trying to help you. With tv licence its as simple as if you watch tv live on any device you are required by law to pay it and if you don\'t you can be fined up to a grand. Akinika try to prevent this they don\'t and neither do tv licence or bbc receive any of the fine you pay the court does. It is better if you work with them to help you I always helped the nicest people the most as they gave you the time to help them other who are aggressive its your own fault were ringing you so don\'t blame us! Alot of people on here seem to pass the blame for something in your name. We did not ask you to stop paying it but you did and if you did pay it you wont have to talk to us at all!!!!! Think about that next time you decide to give the payment a miss. A lot of the British public seem to think that tv licence are psychic, if you move we don\'t know until you tell us do you know when I moved house?? No you don\'t and neither will anyone else unless you tell them and if you got rid of your tv well tell someone or they don\'t know. If you just cant pay for what ever reason stop think! Tell tv license they can help you and so can akinika but this is within reason you cant say well I cant pay anything for a whole year its common sense something will happen in that time considering your licence would run out within that time period. Some of you need to understand also that we do not believe that you are not in atm !!! Its a mobile phone !!! Or that you bought the phone off facebook. Duh buy a new simcard and no-one will ring you. To summarise I am appalled at the behaviour of the British public and the language some of you use to respectful people some of whom are parents religious intelligent and down right nice people if you pay your bills then you wont need to talk to any debt collector at all. Over and out!!!! Rant over!!!!!!

Response: Thanks for the ex-employee perspective


And now in response to "Amused" "If you have outstanding tax debts you may receive a letter, telephone call or SMS text from one of the debt colle

May 06, 2014 by EMPLOYEE

And now in response to "Amused"

"If you have outstanding tax debts you may receive a letter, telephone call or SMS text from one of the debt collecting agencies below asking you to pay your outstanding arrears.

akinika Debt Recovery Ltd."

http://www.hmrc.gov.uk/payinghmrc/debtcollectors/

So perhaps instead of trying to scaremonger and procrastinate you could actually pay your debts off?


JenBest to take the call and deal with the issue. With a HMRC Debt you have got 12 Months to clear the balance otherwise HMRC will take further ac

May 06, 2014 by EMPLOYEE

Jen

Best to take the call and deal with the issue. With a HMRC Debt you have got 12 Months to clear the balance otherwise HMRC will take further action to recover the balance. HMRC are one of the few places whom will take you to court and press for Bankruptcy as it is a priority debt.

Best to deal with it.


Hi all i keep getting text n letters from this company sayin i owe neally £2000 to h.m.r yet iv never had a letter from the named company to say othe

May 06, 2014 by jan

Hi all i keep getting text n letters from this company sayin i owe neally £2000 to h.m.r yet iv never had a letter from the named company to say otherwise .when tryin to sort it i feel im hittin my head against a brick wall .they expect me to ring but sorry im not running my phone bill up for someone on the end of the phone pressuring me to make payment for something i know nothin about .and when tryin to sort it gettin more or less threatened with legal action .


HiThe agents on the phone do help the customers as much as we can, we will help if you want the help we asked question to help you, The way I see it

May 03, 2014 by I work for akinkia

Hi
The agents on the phone do help the customers as much as we can, we will help if you want the help we asked question to help you,
The way I see it is that if you don\'t want help you are in a lot of debt which is your own fault..

Dpa is law for 1998
Read it and then you will understand.
People who say they have there right .. Correct you do but the debt will not go away..

The call.
We will call up to 3times a day if you got 2 number will be 6 times, but if you call in we may call you back as the system gets update though the night.

Clients
We have lots of clients we are one of the biggest agency in the uk

Please we are not mugs or scammers and don\'t buy debts

Thank you


Had a long conversation with these people yesterday, refused to give me there surname for my records, but insisted i set up an installment plan even t

May 03, 2014 by rosey

Had a long conversation with these people yesterday, refused to give me there surname for my records, but insisted i set up an installment plan even though i knew nothing about the debt to HMRC . I asked for them to send me copies of all letters they said HMRC had sent me before i do anything. Still insisted i set up an instalment plan. They were having a laugh I'm sure, They told me this debt was from 10 years ago/


funny how if you look on the hmrc site they list akinika as a fraudulent company and ask you to get in touch with them direct if you get a text , phon

May 02, 2014 by amused

funny how if you look on the hmrc site they list akinika as a fraudulent company and ask you to get in touch with them direct if you get a text , phone call etc !!!!!!


Interesting to see that all the 4 and 5* reviews are from 'anonymous'!! HAHA! Had a text saying that they've tried several times to contact me and tha

May 02, 2014 by Eleanor

Interesting to see that all the 4 and 5* reviews are from 'anonymous'!! HAHA! Had a text saying that they've tried several times to contact me and that I MUST contact them. Tried to send a text back saying 'No you haven't and no I won't' but it was an 'invalid recipient'. I have little respect for the government at the moment, but I'm sure even HMRC wouldn't employ a company with such a lazy and inept approach.


you might aswell complete DPA, it's a legal requirement for us to talk to you and the information is passed by the Government and readily available o

Apr 30, 2014 by james

you might aswell complete DPA, it's a legal requirement for us to talk to you and the information is passed by the Government and readily available on our screen, The reason for 1* reviews is people not wanting to pay. If you say a different address to the one on the screen then we ask for a previous address, we dont write your new one down sneakily we ask for it. A debt collection company is never going to be rated high, but to have clients who pay us to collect debt including HMRC, DWP, BBC, LLYODS BG, EBAY, and PAYPAL who pay regular visits and listen in to calls on the spot randomly who are satisfied with our call structure and continue to employ Akinika to collect on their behalf, can't be that bad can it?


So pleased I came across this page and confirmed it isn't only me that has problems with this company I am sick to death of receiving phone calls from

Apr 30, 2014 by Lauren

So pleased I came across this page and confirmed it isn't only me that has problems with this company I am sick to death of receiving phone calls from these after my first call/conversation with these I will not ever answer to there number again she was disgusting the way she speak to me was disgusting I've never in all my time dealt with a company as appalling as this one to the extent that I didn't actually believe it was a real company and thought it may been someone trying to take money from me so I contacted tv licence who intact told me they are a genuine company who works on there behalf to collect arrears but what I had told them about the call was inappropriate I was so shocked to find out they were genuine I don't know wether they just don't have any training or if they are trained to have an aggressive approach on the phone in the hope that more people will pay up they didn't even listen to anything I had to say as soon as I started speaking she just spoke over the top of me it went on for over 30 minutes very intimidating and rude and quite aggressive with no care for me to speak or explain to them that I infact have all my receipts and I am up to date and I can give her pay point receipt numbers there and then on the phone and can send her copies of receipts and that if its easier the enforcement officers she was saying are coming to my property , I would be happy to arrange a day and time with her for them to come and can show them all original receipts and give copies for them to take with them she was not impressed with my suggestions carried on being rude and speaking over the top of me so I told her thank you very much for your time today I can see this phone call is not going to end as we can't resolve anything with this attitude I am going to end the call I repeated this about 6 times as she continued to just keep speaking over the top of me so I just hung up. All this while I'm at my sons school collecting him I told her that about 5 minutes into the call, I said it was inappropriate time as I am picking my child up from school and she said well il just keep phoning you so I just continued the call in a hope that she would understand I was not in arrears and for whatever reason they were given my details I could prove I was up to date with all payments. I now know when they are calling as It shows on my phone so I just ignore it but its frustrating some days I get nothing at all other days I get constant calls even at 8.55pm which in my opinion is a joke but I've checked and by law they can call untill 9pm I just wish they would send out an enforcement officer as they stated on the first phone call about 5 weeks ago in the hope that they will stop calling me when they have all the receipts. I also seen a few comments on here by employees saying that people reviews are wrong I do believe when I rang tv licence to see if you's were a real company they confirmed my call would have been recorded i do welcome you's to respond to this with a contact number and I can get Intouch and give permission for you's to put a copy of our phone call on here to prove how agressive rude and inappropriate the call I received was.


They are money hungry twats. I dont give my details out to ANYONE, over the phone. I could phone people up, saying I'm John from BT, and I need to che

Apr 29, 2014 by Gozzy

They are money hungry twats. I dont give my details out to ANYONE, over the phone. I could phone people up, saying I'm John from BT, and I need to check your account. I aint John from BT, so I could be anyone! Simple as. Online fraud, is rife, so why should I line someone else's pocket? Iqor, you can cluck for my money, til I receive a letter! And we are the morons? Wise up knob head!!


Some of you people really are utter morons aren't you?We will call you on the contact number which has been provided to us by the client.We as

Apr 27, 2014 by Employee

Some of you people really are utter morons aren't you?

We will call you on the contact number which has been provided to us by the client.

We ask for the first line of your address and postcode due to Data Protection as we have to take reasonable steps to ensure that we are not disclosing information to a 3rd Party. If you refuse the DPA Then we are unable to continue with the call, thus the call will be terminated and you will be called back on another occasion.

If you think that you do not owe the outstanding balance then talk to us and tell us why, We put it all into your account notes and pass that information back to our client who will then inform us if collections activity is to continue on this account.

Contrary to popular belief, We work on behalf of a number of clients including some government departments. We are owned by Capita whom in the year 2012-2013 generated a revenue of £3.8Billion pounds. We are not scammers and we DO NOT Buy Debt.

As for how do we live with ourselves and how do we sleep at night ect, Well it is just a job. We clock off at the end of our shift and we really do not give any of you a second thought.

We all try to be polite and well mannered, But if you can not have the common decency to employ some manners yourself then do not be at all surprised if we do become a bit abrupt with you. There really is no need for you to shout or swear or be unpleasant in any way.

To those people complaining about TV Licensing calls, Capita is the main outsourced contractor for TV Licensing. If your TV Licence is in arrears then it is us whom contacts you, If you are buying your TV Licence or have any other TV Licence Queries and you call the TV Licensing number, You are talking to the exact same company.

A Television Licence is a LEGAL Requirement if you have any equipment in your home which is capable of receiving a live television signal. If you can not afford to pay for your TV License, Then get rid of your TV. It really is that simple.

And for those of you telling other people/posters to just offer to pay us £1.00 a week. Think again. We do not have to accept any offer of repayment that you make. We have got to accept any REASONABLE Offer that you make. If after looking over your Income and Expenditure breakdown £1.00 a week is all that you can afford then fair enough. But without justification of such a small repayment we will not accept it and collections activities will continue on your accounts.

You are welcome for my help. :)


How dare you telephone me at 08.30m to say that I owe TV licencing15,00 pounds when I am in front and paid in advance, then you sendMe a letter to

Apr 26, 2014 by g wight

How dare you telephone me at 08.30m to say that I owe TV licencing
15,00 pounds when I am in front and paid in advance, then you send
Me a letter to say that you will send somebody round to collect the debt,send them round and find out what happens,you people are
A disgrace to all trades professionals and you should be closed up


Right I had a letter from these morons today saying I owe them £37.70 for a debt to TV licensing, with some lines printed in Red type saying someone

Apr 25, 2014 by Simon

Right I had a letter from these morons today saying I owe them £37.70 for a debt to TV licensing, with some lines printed in Red type saying someone may call at your home etc etc, so what I am feeling terrified
OH and by the way how can I be in DEBT to them when they have not given me anything or I have not borrowed anything from them or had a service or job done by them to warrant this, Yes I used to pay for my TV license weekly until I went on holiday and missed 3 payments then I decided to dump the TV as it was something I did not need, So come on Akinika you monitor these sites bring it on come get me see you in court

PS People of the UK how long are you going to let these people get away with what they are trying to do get real vote them out or just spoil your vote

Peace


I had a breakdown in marriage and also was sorting out seeing my son as he is with his father. As me and his father weren't exactly on talking terms I

Apr 21, 2014 by Keeley

I had a breakdown in marriage and also was sorting out seeing my son as he is with his father. As me and his father weren't exactly on talking terms I was unable to come to a civil agreement with him to see our son. A week after my marriage broke down etc, I got a note through my door that stated a doorstep collection from Akinika tried calling. (First time I have ever heard of this place, ever!) I had a phonecall later that night from someone, who worked for Akinika. I explained my situation as the TV license was in my ex husbands name. He responded "oh well, your property is still liable for it I'll call back in a week" and hung up the phone. 3 days later he calls back and asks me again, if I am going to pay it and when I responded with my situation is still the same he if my ex husband had been made aware, before I could answer, asked me if I had a contact number for him (Which I don't). He then hung up the phone. Now having spent 12 years providing customer service not only to the general public but to some A list Celebs, I found this rude, arrogant and actually quite disgusting. No understanding of my situation atall. He was treating me as I was a liar and infact I would LOVE to put in the worlds strongest complaint about how I have been spoken to and dealt with with regards to this situation. As far as myself and my ex husband were aware, we owed £22.40. Not £145.50 as this very rude man stated more than once to me.


I have been receiving numerous calls from these people despite them saying they have removed my number as the person they are looking for a woman was

Apr 17, 2014 by Paul

I have been receiving numerous calls from these people despite them saying they have removed my number as the person they are looking for a woman was not me i have actually now swore down the phone at them.


After reading some of these comments I am shocked!I know that people in the call centre go through the relevant training! We do not call people upto

Apr 05, 2014 by annonymous

After reading some of these comments I am shocked!
I know that people in the call centre go through the relevant training! We do not call people upto 10 times a day as we don\'t dial the same client. We look at all the situation on the person to check that the information has been sent. If it has not we will try and assist you! Akinika is a registered debt company who try. We try and look at all aspects. If you cannot pay for what ever reason we are understanding and will try and assist you. However some of these comments are wrong. Akinika work along side the \'data protection act\' to ensure we are speaking to the correct person. If we have wrong information we will send it back to get an up to address! Most numbers will be recycled so when we get told it\'s a wrong number we do apologise for it. We are all well mannered on the phone. As for sending \'a door step collector\' that is just because that\'s what people have been told to say. That\'s not the person\'s on the phone

Response: Thanks for the excellent, albeit controversial comment. It\'s always good to see both sides.


The comment from anonymous is obviously from an employee... And also has the same 'holier than thou' attitude that the employee My friend just spoke t

Apr 04, 2014 by Tim

The comment from anonymous is obviously from an employee... And also has the same 'holier than thou' attitude that the employee My friend just spoke to has. Most people are "debtors" and sometimes through no fault of their own. Many people are being made jobless right now, including a lot of public sector workers, again, through no fault of their own. Putting a roof over their heads and feeding their kids naturally comes ways before paying a TV Licence so please stop referring to "debtors" like they are something you would scrape off the bottom of your shoe. I have just witnessed a call to Akinika where the debtor has offered to pay the debt (£72.00) in full on his next payday. This was not good enough to stop "further action" though. Surely if Akinika were really trying to help people as 'anonymous' suggests, they would agree to this offer and stop "further action" unless this agreement was defaulted on.


Just chasing on behalf of my boyfriend.. He has been receiving text messages from this company for several weeks, he thought it was tv licensing thems

Apr 01, 2014 by Chelsea

Just chasing on behalf of my boyfriend.. He has been receiving text messages from this company for several weeks, he thought it was tv licensing themselves. Got himself in a right pickle as he hadn't received his payment card and each message said different amounts (even some sent on same day!)
Anyway he eventually arranged for them to take an amount of around seventy pounds last Friday, they took over £200!! I said you f***ing what? The tv licence for a year is not even that much?!! Just about to see what tv licensing say about this..will keep you posted...


i hadnt used ebay for a few weeks and had money in my paypal to pay off the fees i had. However ebay cancelled off my direct payment method and after

Mar 31, 2014 by anon

i hadnt used ebay for a few weeks and had money in my paypal to pay off the fees i had. However ebay cancelled off my direct payment method and after the fees built up they sent it over to these guys with an £8 charge. very sneaky and wont be coming from me


This firm phone using intimidatory methods, are negligent with their written correspondence, and LIE,. I have all the proof and it will be going live

Mar 31, 2014 by ???

This firm phone using intimidatory methods, are negligent with their written correspondence, and LIE,. I have all the proof and it will be going live shortly watch this space


Well, "anonymous" might as well have signed in as Akinika! It's so obvious who he/she works for. They gave up on me after I simply bounced away

Mar 25, 2014 by Roger the Dodger

Well, "anonymous" might as well have signed in as Akinika! It's so obvious who he/she works for.

They gave up on me after I simply bounced away their phone calls without answering. Way to go.... never speak to jerkoffs like this. The threats to "send someone to your doorstep" are just lies. Pretty poor in an industry for which lying is their stock in trade.


This company is doing wrong because they are getting the wrong who always pay their tv licence as agreed and on a payment plan and they are sending le

Mar 20, 2014 by billy

This company is doing wrong because they are getting the wrong who always pay their tv licence as agreed and on a payment plan and they are sending letters out for a low money is wrong and tv licencing people should send letters out if they transfer you to a debt company


I have just taken a call for Mr X (christian name not surname) who is a tenant of mine. I took the number with me when I moved out of the, now let, pr

Mar 18, 2014 by Peter Jones

I have just taken a call for Mr X (christian name not surname) who is a tenant of mine. I took the number with me when I moved out of the, now let, property,
So they have an address which after 7 years of not living there has been associated with a telephone number which has not been "registered" with that address for the same 7 years.
The tenant has never been given the land line number - we use mobiles - so he will not have given it to Akinika.
Are they clutching at straws, are the lazy or what.
I will not be passing on the message to ring them - they can work for their money


After searching for Akinika on the internet then it sees as though they are legal. I am a discharged bankrupt since November 2009 when all my debts w

Mar 15, 2014 by Sue B

After searching for Akinika on the internet then it sees as though they are legal. I am a discharged bankrupt since November 2009 when all my debts were written off. I have no debts. I received a letteIr from this company even though I have moved from the address where I was made bankrupt. I phoned them to tell them I owe them nothing. I refused to confirm my new address with them and so they said they couldn't continue the call! I have taken advice and have been told to send them a letter and a copy of my Discharge from Bankruptcy notice telling them to leave me alone. I'm not prepared to spend any money doing this. They can go to hell!


Have received a call tonight for someone who has never lived in my house...ive been here 30 years so I should know. Would not accept this and advised

Mar 07, 2014 by r+×÷=

Have received a call tonight for someone who has never lived in my house...ive been here 30 years so I should know. Would not accept this and advised would be sending someone round, are they going to check all my cupboards in case they're hiding?? Just check your records and you'll find its a mistake....or the electoral role.... I have checked and they are a legit company, if a tad dense. They are mentioned on HMRC website as a debt collector for them.


To the person named 'Mark'. Did you know you can block numbers on mobile phones? Just a thought. As a responsible parent that is etc might be worth

Mar 04, 2014 by Anyone

To the person named 'Mark'. Did you know you can block numbers on mobile phones? Just a thought. As a responsible parent that is etc might be worth looking into. Anyhow, bit weird them getting his number. There are plenty of sites with info about what to do and where to write to. I assume you can use Google?


I have informed this company that they are calling my sons pay as you go mobile and to stop yet they still call a 12 year old. I have no option now bu

Mar 03, 2014 by mark

I have informed this company that they are calling my sons pay as you go mobile and to stop yet they still call a 12 year old. I have no option now but to report them for harassing a child.


I know for a fact that Akinika is a completely legitimate company who do help a lot of people pay back arrears and debts that they really owe. Contra

Mar 01, 2014 by Anonymous

I know for a fact that Akinika is a completely legitimate company who do help a lot of people pay back arrears and debts that they really owe. Contrary to 95% of the so-called "reviews" on this page, the people at this company do their best to listen to the often aggressive, angry, and downright rude opinions of some of the UK's general public. These are people who, instead of dealing with a financial problem, decide to bury their head in the sand and pretend they aren't in trouble. You wouldn't believe how many people pick up the phone, hurl abuse at someone who is only doing their job and then hang up, and then wonder why they get another phone call because nothing was actually said in the last "conversation".

Maybe if they put their case across in a more civilized manner, rather than effing and blinding and trying to be the big I-am, they'd come to an agreement or an understanding that might benefit them more?

Debtors are always going to hate debt recovery services, it's a simple fact, just like mice will always hate cats, or criminals will hate the police. But hey, maybe if some of these people didn't go on the fiddle so often, we wouldn't have to? And maybe if things like taxes and bills were paid on time, this country wouldn't be in the state it's in now.

Additionally, for those of you that owe PayPal money - try reading your Terms and Conditions. Just as you should always read a contract before signing it, you should always read T&Cs before accepting them. They're an online contract, and it's your responsibility. You can choose the game, but you cannot change the rules.

Response: Thank you Anonymous for the excellent, if controversial, comment.


These people are writing to me giving me 72 hours to pay £800 pounds I apparently owe DWP from 16 years ago, I don't owe any money at all to no one,

Feb 26, 2014 by Stevenson

These people are writing to me giving me 72 hours to pay £800 pounds I apparently owe DWP from 16 years ago, I don't owe any money at all to no one, previously CSS collect was hounding me for the money and they give me 72 hours, I did respond to their letters but got no sense out of them, told them I didn't owe any money to anyone but their not interested , so now I am getting letters from these idiots, and I am going to ignore them and if they do come to the door I will show them my dogs, because intimidation works both ways, and they can call, write do their worst but they will not get a bean out of me as I owe nothing to no one, I really feel for the people they do intimidate and make them believe they owe money when they probably dont , and are paying that fake debt of to these vile sharks, DO NOT PAY THEM AT ALL.

Response: Especially for a debt over 6 years old which is likely statute barred


Bear in mind that Iqor (this agency\'s previous name) just got slapped with a 500,000 dollar fine in Canada in October 2013 for violations to the CR

Feb 25, 2014 by Katie

Bear in mind that Iqor (this agency\'s previous name) just got slapped with a 500,000 dollar fine in Canada in October 2013 for violations to the CRTC\'s code of conduct, due to thousands of complaints from Canadians about telephone harassment . Do not cooperate with them in any way. Many Canadians who owed nothing were harassed incessantly with automated calls (up to 67 a day in one persons experience) for debts that had been cleared years before, or that simply were not on the files of the companies that supposedly initiated the calls. Give them no information whatsoever.


I am getting cheeky calls from this preston based call centre akinika over an overpayment debt to dwp (I am appealing) that I paid week\'s ago.For t

Feb 18, 2014 by thomas

I am getting cheeky calls from this preston based call centre akinika over an overpayment debt to dwp (I am appealing) that I paid week\'s ago.
For the grand total of 56p.
They refuse to put anything in writing and nastily claim that they have already. .


i have just contacted ebay directly and they confirm i have no balance over due to them even though akinika are threatening door step collection !!!<

Feb 17, 2014 by stevie

i have just contacted ebay directly and they confirm i have no balance over due to them even though akinika are threatening door step collection !!!


hi all i have just come home to a letter from theses people claiming that i owe ebay market place 170.74 i don't have an ebay account and after readin

Feb 17, 2014 by stevie

hi all i have just come home to a letter from theses people claiming that i owe ebay market place 170.74 i don't have an ebay account and after reading some of these reviews i am getting a little worried :/


i have numerous phone calls at work from these people, i told them not to call me at work but apparently they called me again today. I have paid hmrc

Feb 14, 2014 by kimmy

i have numerous phone calls at work from these people, i told them not to call me at work but apparently they called me again today. I have paid hmrc the 70 pounds that i owed


Who are these people. I've had texts asking me to contact them never even heard of them, called me this morning dumb me answered but the guys comput

Feb 14, 2014 by wt

Who are these people. I've had texts asking me to contact them never even heard of them, called me this morning dumb me answered but the guys computer had froze... oh I will call you back but you will receive a letter from us. .... I was declared bankrupt 6 months ago why are they bothering me now !!!


My finances went tits up a few years back, leaving me with six figure levels of debt. I have been contacted by probably every single debt collection

Feb 13, 2014 by Roger the Dodger

My finances went tits up a few years back, leaving me with six figure levels of debt. I have been contacted by probably every single debt collection agency in the country since then. And from my extensive experience, I can tell you that the best response is NO RESPONSE. Do not answer letters; do not accept phone calls. DO NOT COMMUNICATE WITH THEM IN ANY WAY SHAPE OR FORM They don't know what to do with people who ignore them; they go through a set routine and then give up. If you engage with them, they know you have received their letter and that you're worried. Hardly any will take out Court proceedings as they have to front up the fees and won't get them back if the debtor cannot/won't pay; so they certainly won't do it if they have not even had any confirmation that you live at the address. It works. I have had enough letters come through to fill a filing cabinet Number replied to ZERO. Amounts paid out, ZERO. Number of Court cases, ZERO.

Don't be playing their game.


I work for a number of debt collection agencies and I am licensed to conduct doorstep collections. I always treat debtors with the same respect that I

Feb 06, 2014 by debt collector

I work for a number of debt collection agencies and I am licensed to conduct doorstep collections. I always treat debtors with the same respect that I would like to receive. If people cannot or won't pay it is not worth my time and effort to keep calling. I point people to stepchange a free government debt advice service and tell them to keep away from any company that wants to take a fee. Don't tar us all with the same brush.

Response: Thanks for the comment.


I had a debt collector knock last week, showed no id said i owed £38.65. I told them i had paid my arrears off but he was adamant i owed this money

Feb 04, 2014 by char

I had a debt collector knock last week, showed no id said i owed £38.65.
I told them i had paid my arrears off but he was adamant i owed this money so he said he will be back next week same time , phoned up tv who i quote said \" no you\'re in credit he wont show up you\'re not on there records \" so i felt relieved that i knew i owed nothing but he turned up and said no i owe £56.50 and don\'t listen to tv online or people on the phone you still owe ! Phoned tv back up and they said he should not of called!


I am on an arrangement with them . On every letter state you will only deal with them by letter. If they phone again Hang up. They don\'t phone me any

Jan 28, 2014 by Dougie

I am on an arrangement with them . On every letter state you will only deal with them by letter. If they phone again Hang up. They don\'t phone me any more Even though you have an arrangement they will letter you every 3 months saying the debt has been running too long and they want it NOW effectively stopping the arrangement. They will then tell you that you have defaulted on the agreement which they themselves cancelled.
Check this film
http://www.youtube.com/watch?v=veE1SS9Q6Tk
They are parasites are whose entire existence is to make money/bonus from misery. Don\'t let idiots grind you down


I have just got off the phone from these people and I must say the man I spoke to was very nice, but after reading the reviews on here made me a bit n

Jan 27, 2014 by Sue

I have just got off the phone from these people and I must say the man I spoke to was very nice, but after reading the reviews on here made me a bit nervous. However I do owe the money and its is the same amount as I owe the wtc so I've set up a payment plan the man also said if I couldn't make the amount I've agreed ring up a couple of days before and work something out, I find these to be reasonable people if you do owe the money, I've had a debt collector at my door for council tax once and believe me they was heavy handed scary people not a bit like these people, as I said that's if you do owe the money which I do.


I have had a few letters from these and just had a phone call. After putting down the phone I clicked on, that I don't actually think I owe that amoun

Jan 24, 2014 by Mk296

I have had a few letters from these and just had a phone call. After putting down the phone I clicked on, that I don't actually think I owe that amount :/ I know I owe money to HMRC but deffo not that snout. Going to call HMRC and make sure I'm not being scammed! Why havn't HMRC contacted me about this debt amount? Strange.... Guy didn't sound too professional. From experience from lasting a day at a scamming window company coz I couldn't work for someone like that the mans review about them saying they were calling from HMRC got me thinking as the company I worked for had 3 different names an was dodgy! Il soon see!


Just got contacted by them for a debt call Paypal Personal, rang them to ask what it was about, they couldn\'t tell me, I also told them that I\'d jus

Jan 22, 2014 by Daniel

Just got contacted by them for a debt call Paypal Personal, rang them to ask what it was about, they couldn\'t tell me, I also told them that I\'d just made me and my company bankrupt and was passing their details on to my trustees, after reading about them here makes me wonder if they read about my company closing down and thought they could try it on, the best thing after I gave my details they said they would be holding off collecting for 30 days, I just said you won\'t need to contact me as you have my trustees information, he replied we will contact you in 30 days, smells a bit fishy to me!


Believe it or not... 1000\'s of people do actually owe hmrc and dwp money. The economy would be a lot more worse off without debt collectors. If you d

Jan 21, 2014 by Employee

Believe it or not... 1000\'s of people do actually owe hmrc and dwp money. The economy would be a lot more worse off without debt collectors. If you don\'t owe the money we only \'hassle\' you if you don\'t co-operate, if you don\'t owe the money that\'s fine, give us all the details as to why you don\'t owe it and we put it on the system and send it back to the client. If you answer and give us abuse and rabble on about it and don\'t go through data protection then yes you will receive calls again and again as the client requests. Plus if I was on the receiving end I would deal with it whether I owe it or not because it\'s not going to just go away, we don\'t decide whether you owe something... The government does. I pay my taxes so you if you don\'t pay yours. We aren\'t the demons that we are made out to be in fact we are actually trying to help people, we set up payment plans to be paid weekly/monthly and we don\'t add any charges we place holds on accounts if the balances are disputed.

Response: Thanks for the upfront perspective!


Also they have several numbers they call from 01772221143 is one along with 01772557642. Do not give details out folks. Data protection is for YOUR pr

Jan 18, 2014 by Nikki

Also they have several numbers they call from 01772221143 is one along with 01772557642. Do not give details out folks. Data protection is for YOUR protection and all they need to do is to get you to confirm your date of birth to share the info, not all the question they ask. they are trying to get info from you under the pretence of it being for the data protection act.

Response: That\'s a very good point Nikki - and something I\'ve not thought of before. Thanks!


How can people stick up for them? Do they not read the vast majority of reviews on here do NOT owe the money and have said so yet Akinika still chase!

Jan 18, 2014 by Nikki

How can people stick up for them? Do they not read the vast majority of reviews on here do NOT owe the money and have said so yet Akinika still chase! To the employee who wrote on here, if you feel justified at what you do because its a \'job\' then heaven help you! I hope your never on the receiving end. My husband has had his first phone call from them, and no the client (Ebay) has not sent any letter, neither has Akinika yet the \'lady\' threatens to send a door step collector round, also implied my husband is a liar. This is intimidation and harassment and is not legal to use. I was an item sold on ebay that the buyer sent back saying it was fake, my husband has proved it is real yet ebay took half the money paid back out of his paypal account and are now chasing the rest. We will NEVER use ebay again. Full of idiots run by idiots. As for akinika they need to realise people are wise to the way of these so call \'legit\' debt collectors and will not be bullied in to parting with hard earned money that is not owed just so they can spend ill gotten gains!


Here are details for these fools:Current directors & sectuarysCAPITA CORPORATE DIRECTOR LIMITEDMr John Norman RickettsMr Michael David Barnard

Jan 18, 2014 by Paul

Here are details for these fools:

Current directors & sectuarys
CAPITA CORPORATE DIRECTOR LIMITED
Mr John Norman Ricketts
Mr Michael David Barnard
Mr Simon John Davies

Current Secretary Namea
CAPITA GROUP SECRETARY LIMITED

Registered Office
33-34 WINCKLEY SQUARE
PRESTON
LANCASHIRE
PR1 3EL

Trading Address
2-4 BALLO AVENUE,
BANGOR,
CO DOWN,
BT19 7QT


Just had a call from them - muddled info on their behalf and because I didn\'t have what they wanted immediately to hand they said they couldn\'t guar

Jan 09, 2014 by Anondevon

Just had a call from them - muddled info on their behalf and because I didn\'t have what they wanted immediately to hand they said they couldn\'t guarantee to ring me back. So Googled as I suspected debt collection, having been similarly hassled in the past for money not owned. Rang them back and I have to say that the person I spoke to was very polite and helpful and I couldn\'t fault his approach. However, this doesn\'t alter the fact that they are chasing a non existent debt, dating back to 2011/2012 for a supposed amount outstanding for corporation tax. I have had no demands, neither has my accountant, who has just confirmed that everything is in order and I owe NOTHING ! So I\'m afraid I suspect a scam of some sort.


Also, ofcom regulations say anyone can call anyone from 8am till 9pm.

Jan 07, 2014 by Employee

Also, ofcom regulations say anyone can call anyone from 8am till 9pm.

Response: Thanks for the info \'employee\'. There are always 2 sides to things.


Most people work on Xmas eve and it was only until 4 pm not 9pm. Do you really think I wanted to spend my Xmas eve getting grief over the phone and be

Jan 07, 2014 by Employee

Most people work on Xmas eve and it was only until 4 pm not 9pm. Do you really think I wanted to spend my Xmas eve getting grief over the phone and being called names - no... But we can't help the hours we are contracted too. Plus we don't buy debt off our clients and if you don't answer the data protection questions we are just going to keep calling you because your still on the dialler...


This so called company need to be regulated. We have an ongoing case with the DWP and it is going to take a long time to resolve and yet this outfit

Jan 04, 2014 by Stressedout

This so called company need to be regulated. We have an ongoing case with the DWP and it is going to take a long time to resolve and yet this outfit calls us at 8.50am on a Saturday morning ! ! I put the phone on mute and leave it hanging........ Eventually going back to it hours later.


I just got a text on my phone from them. Don't owe them anything. Buggers!

Jan 03, 2014 by Ed

I just got a text on my phone from them. Don't owe them anything. Buggers!


Have just found a text from these people on an unregistered pay as you go phone I have set up in the car and as far as I know I don\'t owe them or any

Jan 03, 2014 by Peter

Have just found a text from these people on an unregistered pay as you go phone I have set up in the car and as far as I know I don\'t owe them or anyone else money apart from current loan with my bank


Well like many of us on here, I too received a call xmas eve - I didnt know the number so didnt answer. I have received a letter this morning from thi

Jan 02, 2014 by SCS999

Well like many of us on here, I too received a call xmas eve - I didnt know the number so didnt answer. I have received a letter this morning from this company dated 27/12/13 giving me 72hrs to pay an outstanding payment on my TV Licence. I find this quite odd, as I am am sat looking at my TV Licence right now, with an expriry date of Sept 2014!!!

I really cant trust a company who has no website, no contact details aside from a phone number, and cant even be bothered to leave a voicemail!

If anyone has an email address for them I would be grateful if you could share it please.


If they have bought your debt it then becomes the case that there is no debt left , as they have paid it for you ..calling on Christmas and new years

Dec 31, 2013 by warriorpoet

If they have bought your debt it then becomes the case that there is no debt left , as they have paid it for you ..calling on Christmas and new years eve!


They\'re a shower of s**te. Nothing but vultures praying on the poor.

Dec 29, 2013 by jack1

They\'re a shower of s**te. Nothing but vultures praying on the poor.


What happens when you keep getting calls from them, and they are asking for somebody who does not even live at your address. Still keep calling even a

Dec 28, 2013 by Graham

What happens when you keep getting calls from them, and they are asking for somebody who does not even live at your address. Still keep calling even after I have told the person they are after does not live at the address.


What a set of d##k heads do they really expect you to bother your arse in even responding to these stupid made up claims of debt. Like the man said yo

Dec 24, 2013 by bob

What a set of d##k heads do they really expect you to bother your arse in even responding to these stupid made up claims of debt. Like the man said you will get what's owed F##K ALL! Now go forwards in short sharp jerky movements Merry effing Christmas


I think this is a disgrace to get a CALL ON CHRISTMAS EVE AT 8;01PM ,,WHO DO THEY THINK THEY ARE ....DOWN AND OUT SCUMBAGS....WITH NO SHAME .....I W

Dec 24, 2013 by paul...qwerty

I think this is a disgrace to get a CALL ON CHRISTMAS EVE AT 8;01PM ,,WHO DO THEY THINK THEY ARE ....DOWN AND OUT SCUMBAGS....WITH NO SHAME .....I WONDER HOW MANY OF THESE PEOPLE WHO CALL US ,,,OWE MONEY OUT AND ARE IN TROUBLE THEMSELVES......


Ringing me up Christmas eve and wouldn\'t even tell me why they are calling unless i confirm my date of birth and address haha jog on you sc**my F****

Dec 24, 2013 by N/A

Ringing me up Christmas eve and wouldn\'t even tell me why they are calling unless i confirm my date of birth and address haha jog on you sc**my F****i owe you nothing and NEVER will!!!!!!


Typical of this sort of company. Two calls and a voicemail on Xmas Eve. The attitude is disgraceful, they think they have all the power and always thi

Dec 24, 2013 by Yorkshire

Typical of this sort of company. Two calls and a voicemail on Xmas Eve. The attitude is disgraceful, they think they have all the power and always think they are right.
I agree with 99% of the reviews on here that these people are scum.
And as for the odd review \"oh, I didn\'t know I had a debt, but I arranged a payment with them and now my life is complete and I\'m welcomed in to the gates of heaven - how stupid do these people think we are? I don\'t think I would feel any remorse taking a rusty bread knife and removing your genitalia.


How many times do you have to be told that the person you are looking for does not stay at my address, you have searched for a phone number for my add

Dec 23, 2013 by Ross

How many times do you have to be told that the person you are looking for does not stay at my address, you have searched for a phone number for my address and constantly called despite being told the person you are looking for used to live at this address before us, each and every call from now on will be billed to you at £50 for use age of my precious time, if you don't pay I will send a debt collector


I owe them nothing never even heard of them yet the send me 8 letters In one asking for all different amounts I owe you nothing so that's what your ge

Dec 21, 2013 by Fcr201

I owe them nothing never even heard of them yet the send me 8 letters In one asking for all different amounts I owe you nothing so that's what your getting!


Okay I will repeat myself .. It is the clients fault is the information that is provided is false i.e. the debt doesn\'t exist. Also, I don\'t persona

Dec 17, 2013 by Employee

Okay I will repeat myself .. It is the clients fault is the information that is provided is false i.e. the debt doesn\'t exist. Also, I don\'t personally send any letters I don\'t work in that department and I don\'t authorise any letters. Before debt gets passed on to us the client you supposedly owe debt to will send you at least 2 letters so why you don\'t get things sorted before they pass your information on to us then you wouldn\'t have to deal with us.


Had numerous calls from this company regarding tv licence. Then an agent left a notice through the door. I spoke to the agent and offered payment whic

Dec 16, 2013 by Doc

Had numerous calls from this company regarding tv licence. Then an agent left a notice through the door. I spoke to the agent and offered payment which he said he needed to take in person. When I confirmed with his head office that this was false and challenged him he just shuffled his feet on my doorstep. Don\' t stand for any funny business they are chancers. Stand up against them


To the employee who wrote on here...You are probably getting hassled because some of the people you are contacting are NOT in debt yet you are still

Dec 16, 2013 by Marie

To the employee who wrote on here...

You are probably getting hassled because some of the people you are contacting are NOT in debt yet you are still chasing them.
You should make sure that there is an actual debt first before sending threatening letters to people! You have sent me one when i owe nothing and have sent no proof of anything??
Thats A. Bad business and B. Harassment

Make sure you have all the facts first before sending those very informal and threatening letters you send out.


I work for akinika and it\'s not our fault if the information provided by the client is false. I don\'t enjoy hassling people all day but a job is a j

Dec 15, 2013 by Employee

I work for akinika and it\'s not our fault if the information provided by the client is false. I don\'t enjoy hassling people all day but a job is a job. We are a legitimate company and not scammers... You will only get hassled if you don\'t break arrangements and if you don\'t want to deal with us then you should get it sorted with the client. Also, a lot of people won\'t answer the data protection questions and think we are up to something dodgy?? We already have the information on the screen but confirming it is out if the question? What if we didn\'t confirm the details with you and just discussed your debt with whoever answers the phone !


They keep calling me saying I owe money to the dwp from 2008, I've asked them to send me a letter with the details, so I can check it's legitimate, 3

Dec 10, 2013 by Anonymouse

They keep calling me saying I owe money to the dwp from 2008, I've asked them to send me a letter with the details, so I can check it's legitimate, 3 times and got nothing. They are rude and most of the time just mumble when I ask them questions about this supposed "debt". Totally useless company!


They phoned here this morning looking for our son. Not sure what they want but when then mentioned DWP I took notes. I googled Akinika Ltd and disco

Dec 07, 2013 by Debbie

They phoned here this morning looking for our son. Not sure what they want but when then mentioned DWP I took notes. I googled Akinika Ltd and discovered they are debt recovery. Our son repaid tax direct from his salary during the year and last week received a letter from the tax office say sorry our fault please have the money back. Merry Christmas. I've told him to contact them but be very careful on what information he gives out. We to are ex directory and have been for years. Will watch this website with interest as I think they are bandits too!


Just had a phone call from Akinika about an outstanding debt. Firstly asked them how they got my number ex directory then asked why so late to be told

Dec 04, 2013 by Scotta40024

Just had a phone call from Akinika about an outstanding debt. Firstly asked them how they got my number ex directory then asked why so late to be told could not tell how they for number and they were licensed by the office of fair trading and could call till nine I clock at night. The company I work for had to change all their documentation due to the fact the office of fair trading is now defunct. Think comments previously correct and saying they faking accreditations. Do not trust them.


just edited all my infos on ebay before said goodbye, and now they are chasing nowhere man ,never existed person. good luck , guys!

Nov 30, 2013 by ljozzy

just edited all my infos on ebay before said goodbye, and now they are chasing nowhere man ,never existed person. good luck , guys!


I owe ebay £8.75 for listing a couple of clothing items, I get calls every single day from this shocking company. Seriously if i could id slap the ma

Nov 29, 2013 by Dnb Official

I owe ebay £8.75 for listing a couple of clothing items, I get calls every single day from this shocking company. Seriously if i could id slap the main person whos in charge


This is Aninika (formerly Iqor) and government departments do use them. However, if you are being chased on the phone only by them, it is highly likel

Nov 28, 2013 by Road_Hog

This is Aninika (formerly Iqor) and government departments do use them. However, if you are being chased on the phone only by them, it is highly likely that it is an ebay/paypal debt.

It can be as simple as, you sold an item on ebay, didn\'t have an automatic payment set up and have forgotten to pay your listing fees & FVF. It can be a tiny amount, say less than a tenner and a genuine oversight, but ebay/paypal will not wait for you to comeback and then pay it, they pass it to these goons who will chase any amount.


come on people use your common sense. The DWP or the tv licencing agency would not sell a debt to a professional company never mind two -bit unprofes

Nov 25, 2013 by Sarah

come on people use your common sense. The DWP or the tv licencing agency would not sell a debt to a professional company never mind two -bit unprofessional bunch of idiots like akinika. The DWP are government run. and put my life on it that they would be very interested in hearing about the idiots and receiving their number. When they call you next time get as much info from them as poss and then ring the DWP direct and speak to them yourselves.I think you will be pleasantly surprised. Go on give it a go!!


Very very bad to deal with. Constant threatening letters keep arriving through the door!

Nov 25, 2013 by Me

Very very bad to deal with. Constant threatening letters keep arriving through the door!


Rude attitude on the phone. Dont listen to youReading from a scriptNo human interaction

Nov 22, 2013 by Brian sullivan

Rude attitude on the phone.
Dont listen to you
Reading from a script
No human interaction


I didn\'t know I owed money from years ago but after speaking to akinika after 2 phone calls I set up payment plain and cleared the account in 3 month

Nov 21, 2013 by John b

I didn\'t know I owed money from years ago but after speaking to akinika after 2 phone calls I set up payment plain and cleared the account in 3 months and then got a receipt to say account all clear. Maybe if all you idiots paid what you owed to hmrc and dwp we wouldn\'t be in such a mess. Answer the phone and their questions and pay your bills. I didn\'t owe that much but I hope I\'ve done my bit


I had an arrangement in which I was paying until I lost my debit card.. I did not realise that this would affect my payments as I thought that it just

Nov 20, 2013 by patricia

I had an arrangement in which I was paying until I lost my debit card.. I did not realise that this would affect my payments as I thought that it just comes from my account. however now you want 3 times the amount for a genuine mistake.. I am willing to continue the payments with any missed payments but do not have the amount you expect each month,, this is total unreasonable for a genuine mistake.. and I want to highlight that I am not refusing to pay, just the amount you want each month I simply cannot afford.


endless phonecalls at all times of day even at 8am on a Sunday!!i owed ebay five quid but despite paying this pathetically small sum I still have

Nov 19, 2013 by bill

endless phonecalls at all times of day even at 8am on a Sunday!!

i owed ebay five quid but despite paying this pathetically small sum I still have endless calls from them!


These people do not speak to each other so it seems they are commission runWe had an eBay account that was frozen in August and now face charges for

Nov 18, 2013 by P@@@@@

These people do not speak to each other so it seems they are commission run
We had an eBay account that was frozen in August and now face charges for the shop site to October/November
Have had 4 calls a day and just now my house phone went and I explained then my mobile went and again had to tell them I had spoken to them at 09.09am
On top of this we have had a letter and numerous text messages which I ignored because I thought I had dealt with the matter


This top secret company continually phones our club and will not tell me what the problem is. After researching the phone number I have finally found

Nov 14, 2013 by D Russell

This top secret company continually phones our club and will not tell me what the problem is. After researching the phone number I have finally found out who they are but our post code does not match there data base so for data protection reasons they will not tell me what the problem is. They continually ask for our accountants address but all our accounts are dealt with in house. I have told this plonker to write to our club and explain in full what his problems are. So watch this space. This may well be a case of Akinka attempting fraud and then the police will need to get involved.


SC**....plundering the mentally ill.

Nov 09, 2013 by jo

SC**....plundering the mentally ill.


Look Guys it's simple just tell them to jog on I love them calling me its there money they are wasting and by the way they are part of GOTHIA Ltd
Nov 09, 2013 by John

Look Guys it's simple just tell them to jog on I love them calling me its there money they are wasting and by the way they are part of GOTHIA Ltd


This should be illegal. i have 3 children and they keep calling me and disturbing the family. I don\'t owe any money to anyone.

Nov 08, 2013 by Alice Robert

This should be illegal. i have 3 children and they keep calling me and disturbing the family. I don\'t owe any money to anyone.


Calling at 20.53. Call me old fashioned but that\'s nearly 9pm.

Nov 05, 2013 by b. symonds

Calling at 20.53. Call me old fashioned but that\'s nearly 9pm.


They have just text me saying I must ring them about a personal business matter. I tried to reply to the text and its an invalid number. they sound li

Oct 31, 2013 by Tom

They have just text me saying I must ring them about a personal business matter. I tried to reply to the text and its an invalid number. they sound like a two penny ha penny firm to me. I wont be ringing.


I have just opened what can only be described as a blatant fake letter - clearly had different photocopied symbols professing to have accreditation\'s

Oct 30, 2013 by Minaz

I have just opened what can only be described as a blatant fake letter - clearly had different photocopied symbols professing to have accreditation\'s .The best bit is the fact that they have said there is an actual statement detailing what my mother supposedly owes , even though she is on a debt management arrangement with the only company she owes money too. Guess what I found ? Nothing !! Yep no statement was enclosed and the letter by the company didn\'t shed any light either . I was going to email them but now I can clearly see they must be some chancers . Well all I can say is no chance , you can jog on !!!!!!!


They\'ve been hassling me for about 6 months now, constant letters, threats of door stop collectors, and now telephone calls where they immediately ha

Oct 29, 2013 by Tony

They\'ve been hassling me for about 6 months now, constant letters, threats of door stop collectors, and now telephone calls where they immediately hang up when the phone is answered. Thing is the debt which they are referring to does not exist and has never existed yet they still keep on harassing me and pestering me. It might be time to visit: Get Out Of Debt Free and to start using their template letters to get these lunatics off my back and if they do not play ball, I shall have no hesitation but to start charging them for all of my time and money expended in dealing with this situation.


Just tell them to supply you with any information they hold on you, don\'t pay them ANY money, they are bottom feeding lowlifes and should be treated

Oct 25, 2013 by South

Just tell them to supply you with any information they hold on you, don\'t pay them ANY money, they are bottom feeding lowlifes and should be treated with contempt, and as far as daves comments go
he must work for the s**mbags. Minus 10 rating if I could.


If I could give minus stars I would!!this company hounds us with daily phone calls for someone we have never heard of!! they told me today its abou

Oct 22, 2013 by JillyT

If I could give minus stars I would!!
this company hounds us with daily phone calls for someone we have never heard of!! they told me today its about the tv licence - ours is paid by dd. how do we stop them ringing without changing our number!!!! so frustrating....


John McClintock rather then being ***** have you told them and sent in copy of death certificate so they can inform the client, its not difficult, the

Oct 19, 2013 by dave

John McClintock rather then being ***** have you told them and sent in copy of death certificate so they can inform the client, its not difficult, the mistake is from the people that hired them not akinika


bunch of a*******s trying to collect debt from my ex who has been dead for years ...just be a door slammer, you all owe these people no time or respec

Oct 18, 2013 by john mcclintock

bunch of a*******s trying to collect debt from my ex who has been dead for years ...just be a door slammer, you all owe these people no time or respect...just ignore


the company dont buy debts, they get provided with accounts from companies like DWP to collect money for DWP, if they arent given correct information

Oct 14, 2013 by Dave

the company dont buy debts, they get provided with accounts from companies like DWP to collect money for DWP, if they arent given correct information in first place how is it there fault, rather then what im sure alot of us actually do which is be overly aggressive, try speaking to the staff and find out why they are actually calling, i owed money to them for a credit card i set up an arrangement to pay, kept up with payments and they didnt bother me.


I had had loads of calls, they told me that I owed money to department of work and pensions, I had no idea how I owed this money and asked them, the g

Oct 11, 2013 by Teri

I had had loads of calls, they told me that I owed money to department of work and pensions, I had no idea how I owed this money and asked them, the guy responded that he didn\'t know so I hung up and then called back to speak to some body else who said where it had come from. I still couldn\'t remember this as he said it was from a few years ago. I decided to set up a payment plan with them and then lost my job so I canceled the direct debit. But a couple of weeks later they tried again to take money out of my account. After reading these reviews I think I nearly got scammed or I have :/


left an automated message. I don't have any debts, my phone number is ex-directory and I'm registered with the TPS. Getting fed up with these debt a

Oct 11, 2013 by jr

left an automated message. I don't have any debts, my phone number is ex-directory and I'm registered with the TPS. Getting fed up with these debt agencies phoning my number.


Akinika sent me a letter threatening county courts and doorstep collectors (bailiffs) about a supposed debt referred to them by Paypal. Never had a ba

Oct 09, 2013 by Richard

Akinika sent me a letter threatening county courts and doorstep collectors (bailiffs) about a supposed debt referred to them by Paypal. Never had a bad debt in my life, with anyone.
Rang Paypal and confirmed there is no debt (£0 balance).
Akinika would appear to be trying it on.
I agree with other reviews mentioning cowboys and chancers, and would like to add \"shower of *****\" to the list


I keep getting letters from Akinika, demanding money I owe to DWP, I have now written 3 letters back/replying and offering to pay Instalments yet they

Oct 09, 2013 by Paul

I keep getting letters from Akinika, demanding money I owe to DWP, I have now written 3 letters back/replying and offering to pay Instalments yet they keep telling me I have not written/replied and now say if I do not reply will get a solicitor to start legal proceedings. Just what sort of cowboy outfit is this. No wonder they have changed company names already and all the BAD reports. Are they just Scamming me for more money, I wonder.


What a bunch of chancers how the hell did they get the contract to collect tv licencing payment arrears chasing and threatning people over 20quid have

Oct 09, 2013 by ted mc gowan

What a bunch of chancers how the hell did they get the contract to collect tv licencing payment arrears chasing and threatning people over 20quid have received another red letter demanding more money but there are no arrears.they are a law to themselves there are ways of doing things in a understanding manner they just dont seem to get it


I had a call this morning about my Company which was liquidated in August. They are demanding that a debt owed to HMRC by the Limited Company is paid

Oct 01, 2013 by Elaine Dunn

I had a call this morning about my Company which was liquidated in August. They are demanding that a debt owed to HMRC by the Limited Company is paid by me personally. I was a Director of the Company and this is the first I have heard of a personal liability. They are a bunch of under-qualified and knowledge lacking individuals and I've no doubt this won't be the last phone call we have


Glad I saw you here. Just be very careful because they stole from my bank account without my knowledge. I don't know these people and at no point have

Sep 18, 2013 by gary

Glad I saw you here. Just be very careful because they stole from my bank account without my knowledge. I don't know these people and at no point have I authorised money to be stolen from me. It was only reasoned by my reading through my bank statement. Not to worry though! My money shall be returned.
Be vigilant


I have had 2 calls now from this company wanting me to confirm my address so they can discuss a "personal business matter" with me when I refused to g

Sep 09, 2013 by Not impressed

I have had 2 calls now from this company wanting me to confirm my address so they can discuss a "personal business matter" with me when I refused to give my details they would not tell me what it is reference to what companies they deal with!! They said they would send me a letter but have received nothing but a text I don't give out my details to anyone I'd don't know or can verify so they are wasting there time! I've owed money in the past but always had letters from the company stating which debt collection agency they are passing it to I don't trust akinika and to my knowledge don't owe money to anyone


After advising them on Saturday I was the ex accountant and have nothing to do with a former clients debt to HMRC, I have this morning received a text

Sep 09, 2013 by steve m

After advising them on Saturday I was the ex accountant and have nothing to do with a former clients debt to HMRC, I have this morning received a text message asking me to call them regarding "a personal business matter".


just had a call from them at 8.15am (on a saturday) !! I'm an accountant and this was in respect of an ex-client, HMRC having been advised of this ove

Sep 07, 2013 by steve m

just had a call from them at 8.15am (on a saturday) !! I'm an accountant and this was in respect of an ex-client, HMRC having been advised of this over a year ago. not impressed


I've been called from 01772557642 also. They were polite to be fair to Akinika but I'm already on a debt management plan, and they could easily just h

Sep 06, 2013 by Johnny T

I've been called from 01772557642 also. They were polite to be fair to Akinika but I'm already on a debt management plan, and they could easily just have called by debt management company. I really don't like being harassed at home with calls.


well to be fair they are only doing their job. i told them i will pay them what i owe at the end of this month and they have left me alone. Pay what y

Aug 24, 2013 by paul

well to be fair they are only doing their job. i told them i will pay them what i owe at the end of this month and they have left me alone. Pay what you owe and you will be OK - if you dispute it then tell them so :)


Wont stop calling and im currently involved in a debt relief order!!!! Just hang up now

Aug 23, 2013 by fedup

Wont stop calling and im currently involved in a debt relief order!!!! Just hang up now


Won't stop calling - asking to speak to a director of the company - I said I am a Director - then asked if I was the owner of the business as we need

Aug 21, 2013 by idiots

Won't stop calling - asking to speak to a director of the company - I said I am a Director - then asked if I was the owner of the business as we need to speak to them instead. I said no and he said we can't speak to you then. I said if it's really that important you'll send a letter which we can respond to. I know as well as everyone reading this that they won't. We, as a company don't have any outstanding debts so why on earth are they calling?!? complete chancers. luckily we have caller ID on work phones so will just play games with them now and waste their time. can't wait!


I received a call from the following number 01772 557642. they opened the call with good morning it is (name) calling from the department of working p

Aug 15, 2013 by gobsmacked

I received a call from the following number 01772 557642. they opened the call with good morning it is (name) calling from the department of working pensions. can i speak to (name) they asked for my national insurance number and address details for security purposes. to which I replied how do i know you are calling from the department of working pensions. then couldnt really respond to my query. andf then said they would send me a letter and then they would call me back? during that afternoon I received a text from them with the same number that called me that morning. hmmm I wonder if the department of working pensions know what these guys are playing at.


completely false , demanding company, with no evidence . I will see you in court and laugh with some damages please :)))

Aug 14, 2013 by mmmmm

completely false , demanding company, with no evidence . I will see you in court and laugh with some damages please :)))


I am sick of them calling my house 10 times a day, i do not even have a debt with them!

Aug 07, 2013 by Lesley

I am sick of them calling my house 10 times a day, i do not even have a debt with them!


the most harassing bunch of to**ers known to to mankind

Aug 06, 2013 by bowana

the most harassing bunch of to**ers known to to mankind


Jesus, these guys are not good. I'm in a debt management plan and they still won't leave me alone. They want to do a deal to go direct and cut out the

Jul 27, 2013 by John

Jesus, these guys are not good. I'm in a debt management plan and they still won't leave me alone. They want to do a deal to go direct and cut out the debt management company, but I don't trust them!


Net Consumers , USA 1.8 5.0 218 218 I am sick to death of receiving calls, letters and text messages from Akinika. Through no fault of my own I owed HMRC approx £200. HMRC put me in touch with Equita and a direct de